Customer Service Representative Salary in Louisville, KY (2026)

Median in Louisville: $20.00/hour ($41,600/year) — $3,170 (7%) below the national median. Typical range: $36,590–$49,170.

BLS OEWS May 2025 · Louisville, KY metro · refreshed 2026-08-25 · Reviewed by Dalton Metzler · U.S. Customer Service Representative salary overview

The median Customer Service Representative salary in Louisville, KY is $20.00/hour ($41,600/year) ($3,170 (7%) below the national median), with a typical range of $36,590–$49,170. Data from BLS + Jobeezy ghost-filter (2026).

Salary stats
MetricValueSource
Median$20.00/hour ($41,600/year)BLS OEWS May 2025
25th-75th pct$36,590–$49,170BLS OEWS May 2025
Metro employment~13,630BLS OEWS May 2025
### Key facts: Customer Service Representative pay in Louisville, KY BLS OEWS May 2025 wage data for Customer Service Representatives in the Louisville/Jefferson County, KY-IN metro. - Median Customer Service Representative pay in Louisville, KY: $20.00/hour ($41,600/year) (BLS OEWS May 2025). - That is $3,170 (7%) below the national median (U.S. median $44,770). - 25th-75th percentile band: $36,590–$49,170. - BLS estimated metro employment: ~13,630 jobs.

Customer Service Representative pay distribution in Louisville, KY

25th Pct (Louisville) $36,590 $17.59/hr
Median (Louisville) $41,600 $20.00/hr
75th Pct (Louisville) $49,170 $23.64/hr

National median: $44,770/yr. Louisville is $3,170 (7%) below the national median.

Source: U.S. Bureau of Labor Statistics, OEWS May 2025 — Louisville/Jefferson County, KY-IN metro area (SOC 43-4051, Customer Service Representative).

What customer service representative pay in Louisville really looks like

At about $20.00 an hour ($41,600 a year), Louisville pays modestly below the national market for customer service representatives — $3,170 (7%) under the U.S. median of $44,770. It is a real gap, but a beatable one: the higher end of the local range closes most of it, and a credential or a supervisory step can push a Louisville customer service representative past the national figure without leaving the metro.

The local range is moderate — $36,590 at the 25th percentile to $49,170 at the 75th (BLS). Half of Louisville Customer Service Representatives earn inside that band, so it is a realistic target window: an offer near $49,170 is genuinely strong for the metro, while anything under $36,590 is worth pushing back on with the BLS figures in hand.

This is a substantial local market: BLS estimates roughly 13,630 customer service representative jobs across the Louisville/Jefferson County, KY-IN metro area (a count of metro employment, not a survey of reported salaries). A deep employer base is good news for pay — it means more openings to compare side by side, more turnover creating vacancies, and more leverage to hold out for an employer at the top of the local range instead of settling for the first offer that lands.

Right now, Jobeezy is tracking 24 open customer service representative jobs in Louisville against the BLS $41,600 benchmark — the live listings and the employers hiring are below, so you can see which openings actually clear the metro median before you apply.

Put it together and the picture for Louisville is concrete: a metro median of $41,600 with most customer service representatives landing between $36,590 and $49,170. The practical move is to aim for the upper half of that band. Jobeezy fit-scores local customer service representative openings, surfaces the employers posting toward $49,170, and applies for you — so your time goes to the jobs that clear the Louisville median, not the ones that sit under it.

Customer Service Representative pay by hour, week, month & year in Louisville

PeriodTypical Pay
Per hour$20.00
Per week (40 hrs)$800
Per month$3,467
Per year$41,600

How we know this — Louisville sources

Wage figures for Customer Service Representative in Louisville, KY are the U.S. Bureau of Labor Statistics OEWS May 2025 estimate for the Louisville/Jefferson County, KY-IN metro area (MSA code 31140) (SOC 43-4051), released 2026-08-25. Suppressed cells are shown as an em dash, never a zero.

Grow your customer service representative pay in Louisville

Advancing your pay in Louisville comes down to experience, credentials, and how you negotiate. We keep that guidance on the national Customer Service Representative guide so it stays current in one place:

Customer Service Representative pay in Louisville, KY — common questions

How much does a Customer Service Representative make in Louisville, KY?
The median Customer Service Representative salary in Louisville, KY is $20.00/hour ($41,600/year) ($3,170 (7%) below the national median), with a typical range of $36,590–$49,170 (25th–75th percentile). Figures are BLS OEWS May 2025, released 2026-08-25.
Is Louisville a strong pay market for Customer Service Representatives?
At a $41,600 median, Louisville is $3,170 (7%) below the national median. The U.S. median is $44,770. Jobeezy shows you which local employers actually pay at the top of that band before you apply.
How can I earn more as a Customer Service Representative in Louisville?
Target employers paying toward the $49,170 (75th-percentile) mark and anchor your negotiation to the BLS band. Jobeezy fit-scores Customer Service Representative openings in Louisville and auto-applies, so you reach more high-paying employers fast.
How many Customer Service Representatives work in Louisville?
BLS estimates roughly 13,630 customer service representative jobs across Louisville/Jefferson County, KY-IN (May 2025 metro employment — a count of jobs, not of salaries reported).