Customer Service Representative Salary in Baltimore, MD

Median: $20.60/hour ($42,850/year) — $1,920 (4%) below the national median. Range: $36,600–$49,630.

Last updated: 2026-07-04 · Source: BLS OEWS May 2025 · National Customer Service Representative salary guide

The median Customer Service Representative salary in Baltimore, MD is $20.60/hour ($42,850/year) ($1,920 (4%) below the national median), with a typical range of $36,600–$49,630. Data from BLS + Jobeezy ghost-filter (2026).

Salary stats
MetricValueSource
Median$20.60/hour ($42,850/year)BLS
Range$36,600–$49,630BLS
### Key facts for Customer Service Representative in Baltimore Median pay and comparison. - Median is the middle value. - Data from BLS.

Customer Service Representative Salary in Baltimore vs. National Average

25th Pct (Baltimore) $36,600
Median (Baltimore) $42,850
75th Pct (Baltimore) $49,630

National median: $44,770/yr. Baltimore is $1,920 (4%) below the national median.

Source: U.S. Bureau of Labor Statistics, OEWS May 2025 — Baltimore-Columbia-Towson, MD metro area (SOC 43-4051, Customer Service Representative).

Customer Service Representative pay in Baltimore, MD — common questions

How much does a Customer Service Representative make in Baltimore, MD?
The median Customer Service Representative salary in Baltimore, MD is $20.60/hour ($42,850/year) ($1,920 (4%) below the national median), with a typical range of $36,600–$49,630 (BLS OEWS May 2025).
Is Baltimore a strong pay market for Customer Service Representatives?
At a $42,850 median, Baltimore is $1,920 (4%) below the national median. The U.S. median is $44,770. Jobeezy shows you which local employers actually pay at the top of that band before you apply.
How can I earn more as a Customer Service Representative in Baltimore?
Target employers paying toward the $49,630 (75th-percentile) mark and anchor your negotiation to the BLS band. Jobeezy fit-scores Customer Service Representative openings in Baltimore and auto-applies, so you reach more high-paying employers fast.
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