Law enforcement

Law-enforcement & government-request guidelines

How we respond when a government or the police ask us for your information. Last updated July 9, 2026 · Effective July 9, 2026.

Last updated: July 9, 2026. Effective: July 9, 2026.

These guidelines explain how Jobeezy, Inc., a Delaware corporation with its principal place of business at 800 Brazos St., Suite 400, Austin, TX 78701 (“Jobeezy,” “we,” “us,” or “our”), handles requests for user information from law enforcement, courts, and other government agencies. Many of the people who use Jobeezy are justice-impacted or have a record. You deserve to know exactly how we treat these requests, so we have written it down plainly.

1. What these guidelines cover

These guidelines are for government and law-enforcement officials who seek information about a Jobeezy user, and for the users who want to understand how we would respond. “Legal process” means a subpoena, court order, search warrant, or similar demand issued under the authority of a court or an agency with legal power to compel disclosure.

These guidelines apply to the personal information Jobeezy holds about its users. They do not cover data held by other companies. When you apply to a job, your application goes into the employer’s own hiring system; that data is the employer’s. Your subscription and payment records are held by Apple, Google Play, and our billing provider. Requests for those records should go to those companies, not to us — see the What information Jobeezy actually holds section.

Nothing in these guidelines is a promise about how any specific request will be handled. Each request is different, and we respond based on the exact facts and the law that applies. We may update these guidelines from time to time; the version in effect is the one posted here.

2. We require valid legal process

We do not volunteer your information. We do not give user information to law enforcement or any government agency unless we are compelled by valid legal process, or there is a genuine emergency as described in the Emergency requests section. An email, a phone call, or a badge is not enough. A request that is not backed by proper legal process will be declined.

The process must fit the data and the law. The kind of legal process we require depends on the kind of information being sought and the law that authorizes the request. In general, the more sensitive the data, the higher the legal standard we expect — see the next section. We also expect the request to be properly issued, directed to Jobeezy, Inc., served the right way (see How to serve legal process), and specific enough that we can tell what is actually being asked for.

We may push back. Where a request is legally deficient, overbroad, unclear, or otherwise improper, we may object, ask that it be narrowed, or challenge it, and we may require it to be corrected before we respond. We reserve all rights and defenses available to us and to our users under the law.

3. What we require for each kind of data

United States law generally treats different kinds of data differently. As a guide to what we expect — not a substitute for the legal standard that actually applies to your request — the following is our usual approach:

  • Basic account records (for example, the name and email on an account, and when the account was created): we expect at least a valid subpoena.
  • Non-content records (for example, records about how or when an account was used): we expect an appropriate court order or subpoena, depending on what is sought and the law that applies.
  • Content (for example, the text of a résumé or profile, application answers, or other information a user provided or that we generated for the user): we expect a search warrant issued on a finding of probable cause, or the equivalent required by law.

These are general expectations. The controlling standard is whatever the applicable law requires for the specific data and request, and we follow that.

4. Emergency requests

In a genuine emergency — where we believe in good faith that disclosing information without delay is necessary to prevent death or serious physical harm to a person — the law allows (but does not require) us to share limited information with law enforcement without legal process. When we receive an emergency request, we review it carefully and respond only to the extent we reasonably believe the emergency is real and the information is needed to address it. We may ask the requesting official to submit an emergency-disclosure request that describes the nature of the emergency, the specific harm, and why the information is needed right away. To make such a request, contact us at legal@jobeezy.com with “Emergency Disclosure Request” in the subject line.

5. We tell you when the law allows

Our default is to notify you. When we receive legal process seeking your information, our practice is to notify you before we disclose anything, so that you have a chance to respond or object, where we are legally permitted to do so. We think you have a right to know when the government asks for your data.

  • we are legally prohibited from telling you — for example, a court order, statute, or nondisclosure (“gag”) order forbids it; or
  • we believe in good faith that notice would create a risk of death or serious physical harm to a person, would obstruct an active investigation involving such a risk, or otherwise falls within a genuine emergency; or
  • notice is not feasible or is otherwise clearly counter-productive or barred by law.

Where a nondisclosure order has a time limit, our practice is to notify you when that limit expires and the law permits, unless another exception applies. We do not promise that we will always be able to notify you, and we do not promise a specific amount of notice.

6. We disclose as little as possible

When we are required to respond, we produce only the narrowest set of information that is actually responsive to the valid legal process — not everything we might hold about an account. If a request is broader than the law allows or than the stated purpose requires, we may object to it or ask that it be narrowed before we respond. We do not treat a request for one thing as permission to hand over everything.

7. What information Jobeezy actually holds

An important, honest point: Jobeezy holds far less information than many services do, so there is far less that anyone can compel from us.

  • No card or payment data. Jobeezy never receives or stores your full card number. Subscriptions are billed by Apple or Google Play and managed through our billing provider, RevenueCat. Requests for payment, purchase, or tax records must go to those companies — we do not have them.
  • Most of your data is deleted when you delete your account. When you delete your account, we remove your résumé, profile, application history, and related records across our data stores, generally within 30 days of your request. After that, there is little left for anyone to ask us for. We keep only the limited records the law requires or that are needed to run and secure the service. (See the retention and deletion details in our Privacy Policy and on our Delete account page.)
  • Your EEO answers are kept apart and erased right away. Voluntary equal-opportunity answers — your race, ethnicity, sex, disability status, and veteran status (“EEO Information”) — are kept in a dedicated, isolated store, are never used by Jobeezy for scoring, matching, tailoring, recommendations, or our AI, and are erased immediately when you delete your account.
  • Fair-chance and record information is treated as sensitive and is never sold. If you choose to share fair-chance, criminal-record, justice-impacted, or health-gap information, we treat it as sensitive. It is not kept apart the way EEO answers are: we use it to help tailor your applications and match you to jobs, and it is one input to the Fit Score’s fairness dimension. We never sell it, and we disclose it to an employer only as you direct. Like all of your data, it is subject to valid legal process — and, like all of your data, it is removed when you delete your account, apart from the limited records the law requires us to keep.

Some records are held by our service providers rather than by us (for example, authentication records with our sign-in provider, or error and analytics records that use pseudonymous identifiers). Our Sub-processors page lists who they are and what they handle.

8. Preservation requests

We will consider a valid request to preserve records that we hold for a specific account pending valid legal process, as provided by U.S. law (for example, 18 U.S.C. §2703(f)). A preservation request holds a snapshot of the records we already have; it does not require us to collect new information, and it does not itself authorize disclosure — disclosure still requires valid legal process. We honor preservation requests for the period the law provides. Note that if a user deletes their account, our automated deletion process may remove data before or during a preservation period unless a valid preservation request reaches us in time and identifies the account with enough detail for us to act.

9. How to serve legal process on Jobeezy

Legal process and government requests should be directed to Jobeezy’s legal team. Please make sure the request:

  • is addressed to Jobeezy, Inc. (a Delaware corporation), not to an individual employee;
  • identifies the account as specifically as possible (for example, the exact email address on the account), because a vague request may be impossible for us to act on;
  • states the legal authority for the request and what information is sought; and
  • provides a valid return contact (name, agency, email, and phone) so we can respond and, if needed, ask questions.

Sending a request to legal@jobeezy.com does not, by itself, mean the request is valid or that we will respond to it — it means it will reach the right team for review. Accepting service at this address does not waive any legal requirement for proper service, and does not waive any objection or defense.

10. Requests from outside the United States

Jobeezy is a United States company, and its data is stored and processed in the United States. Requests from government or law-enforcement authorities outside the United States generally must come through a recognized channel that United States law honors — for example, a Mutual Legal Assistance Treaty (MLAT) request, a letter rogatory, or other process recognized under United States law — or through a valid United States court’s legal process. As explained in the international-transfers section of our Privacy Policy, information we hold in the United States may be subject to United States legal process; our commitment to require valid process, to notify users where the law permits, and to minimize disclosure applies to foreign requests as well.

11. Authentication, cost, and objections

We may take reasonable steps to verify that a request is authentic and lawfully issued before we respond, and we may decline to act on a request we cannot authenticate. Where the law permits, we may seek reimbursement for the reasonable costs of responding to legal process. As stated above, we may object to, seek to narrow, or challenge requests that are legally deficient, overbroad, unclear, or improper, and we reserve all rights and defenses of Jobeezy and of our users.

12. Transparency reporting

We believe in being open about government and law-enforcement requests. We plan to publish periodic transparency reporting once there is meaningful activity to report. We are early in our life as a company, and we would rather publish real, accurate numbers than a placeholder.

These guidelines work together with the rest of our legal and trust documents. In particular:

  • the reasons we may share information and the retention and deletion sections of our Privacy Policy, which describe when we may disclose information to comply with law and how long we keep data;
  • the government-access and sub-processor commitments in our Data Processing Addendum, including our commitment to challenge unlawful requests, notify where lawful, and minimize disclosure;
  • our Sub-processors page, which lists the providers that process data on our behalf; and
  • our Trust center and Security page for how we protect your information.

14. Contact

Legal process and law-enforcement requests: legal@jobeezy.com
Emergency disclosure requests: legal@jobeezy.com (subject “Emergency Disclosure Request”)
Privacy questions and your own rights: privacy@jobeezy.com
Security and vulnerabilities: security@jobeezy.com
Postal: Legal Department, Jobeezy, Inc., 800 Brazos St., Suite 400, Austin, TX 78701, USA.

If you are a Jobeezy user and you want to know what information we hold about you, or you want to delete it, you do not need legal process — just use the tools described on our Delete account page or write to privacy@jobeezy.com.