Business Marketing Manager, Multi-Vendor Services at 0050 US00-REMOTE-US90 — Cambridge, MA

### Job Title

Business Marketing Manager, Multi-Vendor Services

### Job Description

The Business Marketing Manager in North America Customer Services Marketing centrally manages the multi-vendor customer services portfolio and builds customer relationships to generate insights that improve funnel performance and win rates. They collaborate closely with sales, finance, legal, back-office, services, field marketing, global resources and delivery teams to shape customer offerings and marketing programs that boost satisfaction and drive measurable, profitable revenue growth.

Your role:

• Manage a multi-vendor customer services portfolio covering maintenance, connectivity, education, parts, optimization and related offerings to meet healthcare delivery equipment needs.
• Gather and analyze market and customer insights across executive, clinical and operational levels to define target segments and inform strategy.
• Develop and execute marketing plans and sales enablement programs to drive lead generation, funnel velocity, win rates, loyalty, and measurable revenue growth.
• Centrally create and maintain customer-facing content, quoting tools, pricing/discount guidelines, and service agreements while supporting offer design and portfolio expansion.
• Collaborate across services marketing, field teams, sales, finance, legal, back-office and global stakeholders to monitor performance, ensure compliance with quality policies, and contribute North America input to global strategy.

You're the right fit if:

• 5+ years in high-technology/healthcare marketing or equivalent experience, and comprehensive knowledge of customer services products, processes, and team interactions.
• Bachelor's degree in Marketing Technology, Medical Technology, Healthcare, Commercial Services Management or equivalent.
• Proven track record launching and marketing service/intangible products, developing and executing strategic marketing and business plans, and driving measurable results on time and on budget.
• Strong project management, analytical/problem-solving, and change leadership skills; self-starter able to set priorities and lead cross-functional teams.
• Excellent interpersonal and communication abilities, including presentations and global collaboration, with a creative, energetic, results-oriented mindset.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

This is an office-based role.

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Philips Transparency Details

The pay range for this position in Nashville, TN is $120,750 to $193,200

The pay range for this position in Cambridge, MA is $135,240 to $216,384

Additional Information

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN or Cambridge, MA.