Toyota Service BDC Representative at L0588 Priority Toyota Chesapeake — Priority Toyota Chesapeake, VA
Full job description
## Dealership:
L0588 Priority Toyota Chesapeake
Priority Toyota Chesapeake
Take Your Next Step With Lithia & Driveway!
- Pay: $15 - $17 per hour based on experience; monthly bonuses up to $800 per month
Why Join Our Team?
At Priority Toyota Chesapeake, we know that exceptional customer service starts with exceptional people. As a Service BDC Representative, you'll be part of a supportive, team-focused environment where your communication skills and dedication to customer satisfaction make a real impact. We offer opportunities for professional growth, ongoing training, and the chance to build a rewarding career with one of the area's leading automotive dealerships. If you enjoy helping customers, thrive in a fast-paced environment, and want to be part of a team that values your contributions, Priority Toyota is the place for you.
What You'll Do
- Handle inbound and outbound service calls with professionalism and urgency
- Schedule service appointments and follow up with customers
- Provide exceptional customer service and ensure a smooth service experience
- Work closely with service advisors and management to meet department goals
- Maintain accurate records and communication logs
What You'll Bring
- Strong verbal communication and customer-service skills
- Comfortable on the phone and able to handle a high call volume
- Organized, detail-oriented, and able to multitask
- Previous BDC or call-center experience is a plus, but not required
- A positive attitude and a team-player mentality
Total Rewards
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs