Senior AI Product Manager at NAC Voya Services Company — Hartford, CT

Profile Summary:

The Senior AI Product Manager is an experienced individual contributor responsible for leading the development and delivery of AI-powered product capabilities within digital and wealth management solutions. This role owns the roadmap and execution for one or more AI products or major feature sets, translating business needs into scalable AI solutions that drive measurable outcomes. The position requires strong technical fluency in AI/ML concepts, the ability to operate in a regulated environment, and the judgment to prioritize and deliver high-impact product enhancements.

Profile Description:

• Own and execute the product roadmap for AI-powered features or products within participant, advisor, or plan sponsor experiences.
• Translate business problems and customer needs into clear product requirements, user stories, and technical specifications.
• Partner with engineering and data science teams to support model development, testing, and deployment.
• Evaluate product performance using defined success metrics such as engagement, adoption, and operational efficiency; recommend iterative improvements.
• Conduct customer and stakeholder discovery to inform product decisions, including advisors, plan sponsors, administrators, and internal partners.
• Support prioritization of AI opportunities using available data, business context, and strategic alignment.
• Ensure product solutions align with compliance, legal, risk, and fiduciary requirements in a regulated financial services environment.
• Contribute to go-to-market planning, rollout execution, and stakeholder communication for AI-enabled features or products.
• Collaborate cross-functionally across business, technology, and risk partners, influencing decisions within the immediate product domain.

Knowledge & Experience:

• Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative field required.
• 5–8 years of product management experience, including exposure to AI or machine learning products.
• Experience supporting delivery of AI-powered features or products from concept through launch.
• Working knowledge of AI/ML concepts, including model lifecycle, large language models (LLMs), and data-driven product development.
• Ability to write clear product requirements and partner effectively with engineering and data science teams.
• Experience working in regulated environments and collaborating with compliance, legal, and risk stakeholders.
• Understanding of retirement, wealth, or financial services products and related workflows.
• Strong communication, prioritization, and stakeholder management skills.

Compensation Pay Disclosure:

$149,820 - $198,370 USD

Be Well. Stay Well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Reasonable Accommodations

Misuse of Voya's name in fraud schemes