Non Medical Transportation Driver at LCD Agency Services — Cincinnati, OH

# Non-Medical Transportation Driver

Job Description / Roles and Responsibilities

The Non-Medical Transportation Driver is responsible for providing safe, reliable, and person-centered transportation services in accordance with company policies, Ohio Department of Developmental Disabilities (DODD) regulations, and all applicable federal, state, and local laws.

Schedule

• Monday – Friday
• 7:30 a.m. – 9:00 a.m. & 2:30 p.m. – 4:00 p.m.
• Split-shift position
• Closed on major holidays

Applicants must be able to consistently work the required schedule. Attendance is mandatory. Please do not apply if you are unable to accommodate these hours.

Responsibilities

• Maintain professional, respectful, and effective communication with individuals served, co-workers, supervisors, and family members.
• Maintain a clean, neat, and professional appearance that reflects company standards.
• Perform all assigned duties in a professional, ethical, and courteous manner.
• Provide safe, timely, and dependable door-to-door transportation services for all assigned individuals.
• Follow pre-planned daily transportation routes and schedules.
• Assist individuals with entering and exiting the vehicle while promoting their safety, dignity, and independence.
• Complete a daily pre-trip vehicle inspection each morning before transporting individuals and immediately report any safety concerns or mechanical issues to management.
• Maintain the cleanliness of the assigned company vehicle by cleaning the interior and exterior as needed to ensure a safe, sanitary, and professional environment for individuals served.
• Transport company vehicles for scheduled maintenance, repairs, inspections, fuel, or other service appointments as directed by management.
• Complete all required transportation documentation accurately and timely for each trip and each individual transported on a daily basis.
• Demonstrate strong attention to detail to ensure the accuracy of schedules, documentation, individual information, and transportation services.
• Exhibit a strong work ethic by maintaining professionalism, dependability, accountability, and a positive attitude.
• Maintain excellent attendance and punctuality. Regular and reliable attendance is an essential function of this position.
• Follow all company policies, procedures, and safety protocols.
• Respect the rights, privacy, confidentiality, and dignity of every individual served.
• Comply with all applicable Ohio Department of Developmental Disabilities (DODD) regulations and service requirements.
• Operate company vehicles in a safe and responsible manner while adhering to all traffic laws and defensive driving practices.
• Maintain a valid driver's license in good standing at all times and immediately notify the Company of any change in driving privileges, license status, citations, or accidents that may affect the ability to perform job duties.
• Maintain a driving record that meets company and insurance carrier requirements.
• Report all accidents, incidents, injuries, vehicle concerns, maintenance needs, or safety hazards immediately in accordance with company policy.
• Participate in all required meetings, trainings, and continuing education as assigned.
• Perform other duties as assigned by management.

Qualifications

• No prior transportation experience is required. We are willing to train motivated individuals who demonstrate professionalism, reliability, and a willingness to learn.

• Strong attention to detail and excellent organizational skills.
• Dependable with a strong work ethic and commitment to providing exceptional customer service.
• Ability to work independently while effectively managing time and assigned routes.
• Ability to maintain confidentiality and interact respectfully with individuals, families, and team members.

Employment Conditions

To remain eligible for employment, all Non-Medical Transportation Drivers must:

• Successfully pass and maintain a criminal background check in accordance with company policy and applicable regulations.
• Successfully pass and maintain required drug screenings in accordance with company policy.