Surgical Account Manager (Providence RI) at CVS Covidien Sales LLC — Providence, RI

A Day in the Life

Careers that Change Lives

A Day in the Life

The Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation. This role focuses on developing and executing strategic sales plans, identifying practice trends, and cultivating key customer relationships to drive market growth and adoption. The ideal candidate will work closely with clinical and administrative stakeholders to expand business opportunities, execute business reviews, and contribute to regional and national conversion efforts.

Job Responsibilities:

• Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
• Lead the creation and execution of account-level contractual strategies.
• Optimize contracts and drive category expansion across Surgical.
• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
• Develop and maintain strong relationships with key economic and clinical stakeholders.
• Drive adoption and utilization of all Surgical Center of Technology (COT) products, including:
• Stapling
• Energy
• Wound Closure
• Electrosurgery
• Situate
• Access & Instrumentation (A&I)
• Cultivate and strengthen relationships with field distribution partners.
• Maximize partnership programs and leverage account intelligence to increase market share.

Key Performance Metrics:

• Achieve/exceed disposable quota (strategic & core).
• Achieve/exceed hardware quota.
• Expand contract categories.
• Improve opportunity management and forecasting accuracy.

Must Have: Minimum Requirements

• High School Diploma (or equivalent) AND 6+ years experience*

OR

• Associate’s Degree AND 4+ years experience*

OR

• Bachelor’s Degree AND 2+ years experience*

Nice to Have

• Previous experience with medical device/OR sales
• Proven track record in sales within the medical device or healthcare industry, preferably in the surgical or related fields.
• Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.
• Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.
• Ability to analyze business trends and use insights to develop actionable strategies.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to be independently mobile.
• The employee is also required to interact with a computer and communicate with peers and co-workers via a variety of media including telephone, email, instant message and in-person

Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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Benefits & Compensation

Salary ranges for U.S (excl. PR) locations (USD):$75,000 - $75,000