Body Shop Receptionist at L0378 Bell Road Toyota — Bell Road Toyota, AZ

## Dealership:

L0378 Bell Road Toyota

# Bell Road Toyota

Now Hiring – Body Shop Receptionist

• Pay: $16.00 - $20.00 per hour (DOE)
• Schedule: Monday - Friday 8am - 6pm, closed Saturdays & Sundays

Why Join Our Team?

At Bell Road Toyota Body Shop, we're more than just a repair facility. We're a team motivated by excellence, collaboration, and customer experience focus. We build our culture on valuing every team member's contribution, encourage continuous improvement, and put our customers at the center of everything we do.

We're looking for a, customer-focused Receptionist who is passionate about making a positive impact. If you take pride in your work and enjoy being part of a team that supports one another, we want to meet you.

What You'll Do

• Answer incoming phone calls and provide excellent customer service.
• Open, update, and close repair orders.
• Process customer payments and handle daily deposits.
• Obtain customer contact information and provide repair status updates.
• Maintain accurate records in CCC One, ARMS, and Body Shop Management Software.
• Track customer satisfaction surveys, event logs, and delivery date commitments.
• Review open repair orders daily with estimators and update production status.
• Coordinate with insurance companies and schedule estimate appointments.
• Ensure repair order documentation is complete and comply with company guidelines.
• Collaborate with management, estimators, and support teams to improve operations and enhance the customer experience.

What You'll Bring

• Strong attention to detail
• Ability to prioritize in a fast-paced environment
• Communication skills
• Cash handling experience
• Efficient typing skills with a focus on accuracy
• Basic math skills for simple calculations
• General computer proficiency and comfort learning new systems

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

About Us