Front Desk Coordinator at Dental365 — Toledo, OH

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

### OUR PRACTICE:

Brett Pelok, DDS & Associates

4333 Monroe St Ste B, Toledo, OH 43606

### HIRING SCHEDULE:

• Monday: 8:00am-5:00pm
• Tuesday: 8:00am-5:00pm
• Wednesday: 8:00am-5:00pm
• Thursday: 8:00am-5:00pm
• Friday: 8:00am-4:00pm

### RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

### QUALIFICATIONS:

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.