CCM CrossCountry Mortgage, LLC · LC10759 - 302 Innovation Drive, TN

Loan Processor at CCM CrossCountry Mortgage, LLC — LC10759 - 302 Innovation Drive, TN

Full-timeLC10759 - 302 Innovation Drive, TNPosted 2026-07-24Apply on Workday

Full job description

Position Overview: The Loan Processor is responsible for providing customer service by obtaining necessary documentation to underwrite the loan and ordering third party documentation by communicating directly with the customer and/or loan officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.

Job Responsibilities:

  • Perform a thorough review and analysis of borrower’s credit, employment, income, and assets as required by the particular loan program before submitting to underwriting.
  • Assemble the complete loan package in proper order for underwriting.
  • Verify all required documentation (pre-underwrite) in the file.
  • Complete the required loan checklist.
  • Verify that an application is complete and accurate; and identify any potential issues that may arise in underwriting.
  • Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on those documents.
  • Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan.
  • Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
  • Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
  • Verify that vendor orders are complete, invoices received, and in the applicant’s E-file.
  • Manage pipeline by completing and submitting reports within allotted turn-around times.
  • Assist set-up of loans.
  • Document all communication related to the loan application in the conversation log.
  • Train and help supervise new loan processors and other processing personnel.
  • Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC. investors.

Qualifications and Skills:

  • High School Diploma or equivalent.
  • A minimum of 5 years’ residential mortgage processing experience.
  • Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
  • Excellent math and analytical skills.
  • Excellent communication skills.
  • Ability to prioritize and meet deadlines.
  • Available to work varying hours and overtime if needed.
  • Encompass experience.

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