Assistant Manager(09621) - 5092 W Northgate at Domino's — Rogers, AR

Job Description

Pay

• Starting pay: $12.25 per hour
• Starting rate may vary based on experience, availability, and qualifications
• Opportunities for advancement and increased responsibility

What You’ll Do

• Lead by example and set the pace for the team
• Work alongside team members during busy periods
• Help direct team members and keep everyone focused on shift priorities
• Assist customers at the front counter and pickup window
• Provide friendly, professional customer service
• Handle customer concerns calmly and professionally
• Take and process orders accurately
• Prepare pizzas and other menu items according to Domino’s standards
• Monitor food quality, order accuracy, and service speed
• Help maintain a clean, organized, and safe store
• Delegate cleaning, stocking, and operational tasks
• Follow up to ensure assigned tasks are completed
• Coach team members on proper procedures and performance expectations
• Help train and support new team members
• Manage workflow and adjust priorities during busy periods
• Support a positive, respectful, and accountable team environment
• Follow and help enforce company policies, food safety standards, and operating procedures
• Assist with cash handling and shift accountability
• Communicate important shift information to store management
• Support the management team with daily store operations

What We’re Looking For

Strong Shift Leads are:

• Positive and professional
• Dependable and punctual
• Comfortable taking responsibility
• Willing to lead by example
• Calm under pressure
• Able to communicate clearly and respectfully
• Comfortable giving direction to others
• Willing to address problems instead of ignoring them
• Organized and efficient
• Able to multitask in a fast-paced environment
• Focused on customer service, food quality, cleanliness, and results
• Willing to step in and help wherever needed
• Able to manage emotions and make good decisions during challenging situations
• Motivated to learn and grow into higher levels of leadership

Basic Qualifications

• Must meet applicable minimum age requirements for the position
• Must be legally authorized to work in the United States
• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required
• Ability to communicate clearly with customers, team members, and management
• Basic math and cash-handling skills
• Ability to use computers, touchscreens, phones, and basic workplace technology
• Reliable attendance and punctuality
• Ability to work scheduled shifts, including evenings, weekends, and holidays based on store needs
• Willingness to learn and follow Domino’s standards, policies, and procedures

Leadership Expectations

As a Shift Lead, you are expected to:

• Set a strong example through your attitude, effort, and behavior
• Treat team members and customers with respect
• Take ownership of problems and help find solutions
• Give clear direction and follow up on assigned tasks
• Maintain composure during busy or difficult situations
• Hold yourself and others accountable to store standards
• Communicate concerns to management promptly
• Help create a workplace where team members can succeed
• Protect the customer experience
• Take pride in the performance and condition of the store

Physical & Work Requirements

• Stand and walk for extended periods
• Work in a fast-paced restaurant environment
• Bend, reach, crouch, and move throughout the store
• Use hands frequently for food preparation, cleaning, order entry, and other tasks
• Lift and carry up to 50 pounds as needed
• Stock ingredients and supplies
• Work around hot ovens and food preparation equipment
• Experience temperature changes between work areas and the walk-in cooler
• Perform repetitive tasks while maintaining speed, accuracy, and quality

Why Join Domino’s?

• Starting pay of $12.25 per hour
• Hands-on leadership experience
• Comprehensive on-the-job training
• Opportunity to build real management skills
• Fast-paced, team-oriented environment
• Clear opportunities for advancement
• Develop skills in leadership, customer service, operations, and team performance
• Potential career progression into Assistant Manager, General Manager, and beyond

Ready to Lead?