Senior Volunteer Engagement Specialist at American National Red Cross — Modesto, CA

Job Description

We are currently seeking a Senior Volunteer Engagement Specialist in San Joaquin, Stanislaus, Merced, Mariposa, and Madera counties in Central California.

This position will work 8:00 am to 5:00 pm Monday through Friday, and some weekends and evenings will be required during times of business need.

WHAT YOU NEED TO KNOW (Job Overview):

Implement and execute volunteer programs and services to further the engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs within the assigned area. May serve as liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers.

1: Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure. 2: Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. 3: Participate in the development and implementation of a comprehensive onboarding program for each volunteer position. 4: Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented. 5: Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. 6: Assist in identifying partnerships, screening, and referring prospective volunteers. 7: Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete.

PAY INFORMATION:

The salary range for this position is (CA): $70,000 - $77,000.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications)

Education: Bachelor's degree required. Experience: Minimum of 3 years of related experience. Management Experience: N/A

Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Knowledge of volunteer programs and policies preferred.

Travel: Ability to travel to field offices and events.

Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Bilingual in Spanish is a plus.

Proven track record working with volunteers.

BENEFITS FOR YOU:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

make your career a force for good!