Multifamily Property Manager LIHTC Portfolio at American Property Solutions — Aurora, CO

Benefits

• Housing Discount
• Paid Sick Time
• Paid Holidays
• ROTH IRA
• Competitive salary
• Opportunity for advancement
• Paid time off

Multifamily Property Manager – LIHTC Portfolio Denver & Aurora, CO Area, Full Time, Salary: $65,000 - $75,000 per year DOE

We are seeking an experienced Multifamily Property Manager to oversee a portfolio of 279 housing units across four communities in the Denver and Aurora areas. This role is ideal for a proven property management professional with extensive Low Income Housing Tax Credit (LIHTC) experience, strong operational skills, and a passion for delivering exceptional resident experiences.

The Property Manager will oversee a team of leasing and maintenance employees and be responsible for the successful day-to-day operations of the portfolio, including compliance, leasing performance, resident retention, financial performance, vendor relationships, and team development.

The ideal candidate is a hands-on leader who can balance regulatory compliance with outstanding customer service while creating a positive, high-performing team environment.

Key Responsibilities

LIHTC Compliance & Operations

• Maintain extensive knowledge of LIHTC program requirements, regulations, and compliance procedures.
• Oversee all aspects of LIHTC compliance, including annual recertifications, initial certifications, file reviews, and required documentation.
• Ensure all resident files, lease paperwork, and compliance documentation are accurate, complete, and maintained according to program requirements.
• Prepare and process all lease-related paperwork in a timely and accurate manner.
• Identify operational challenges and develop effective solutions that support both residents and ownership goals.

Resident Experience, Leasing & Retention

• Lead efforts to improve resident satisfaction, customer service, and overall community experience.
• Drive leasing activity and occupancy goals through effective marketing, follow-up, and resident engagement strategies.
• Focus on resident retention initiatives and building strong relationships within each community.
• Prepare and provide weekly reports detailing leasing activity, traffic, applications, move-ins, move-outs, and other key performance indicators.
• Respond professionally to resident concerns, requests, and escalated issues.

Team Leadership & Development

• Supervise, coach, and support a team of five employees.
• Promote accountability, collaboration, and a positive team culture.
• Delegate tasks effectively while ensuring operational priorities are completed.
• Provide guidance, training, and support to team members to improve performance and service delivery.

Financial & Administrative Management

• Ensure timely collection of rents, fees, and other charges.
• Process payments received accurately and in accordance with company policies and procedures.
• Manage collections and delinquency efforts while maintaining positive resident relationships.
• Serve demands in compliance with applicable local laws and regulations.
• Process resident move-ins and move-outs accurately and efficiently while ensuring all required documentation is completed in accordance with company policy.
• Monitor property financial performance and identify opportunities for improvement.
• Maintain accurate records and reports using property management software and office applications.

Vendor & Property Management

• Manage vendor relationships, contracts, and service expectations.
• Coordinate maintenance needs and ensure timely resolution of resident and property issues.
• Troubleshoot and respond appropriately to after-hours issues and emergencies.
• Communicate professionally and effectively with corporate employees, residents, vendors, and onsite staff.

Required Skills & Qualifications

• Minimum of 5 years of multifamily property management experience.
• Previous Property Manager experience is preferred; however, experienced Assistant Managers with strong LIHTC knowledge and the ability to successfully manage a portfolio will be considered.
• Strong knowledge of LIHTC compliance requirements, including recertifications and resident eligibility requirements.
• Demonstrated leadership experience supervising and developing team members.
• Strong leasing, resident retention, and customer service background.
• Experience with collections and delinquency management.
• Experience utilizing property management software systems; AppFolio experience strongly preferred.
• Excellent communication and active listening skills when working with residents, owners, vendors, and maintenance teams.
• Exceptional attention to detail and strong organizational skills.
• Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities.
• Strong problem-solving skills with the ability to analyze issues and determine effective solutions.
• Basic knowledge of finance, budgeting, and marketing principles.
• Proficiency