Administrative Assistant at Integrity Marketing Group — Dallas, TX

Position Summary: The Administrative Assistant I provides essential support to the Chief People & Culture Officer, COO, & CIO to ensure the smooth operation of the office and department. This role involves a variety of administrative tasks, coordination of office activities, and direct interaction with clients, visitors, and staff. The position is ideal for someone who is organized, proactive, and thrives in a dynamic environment.

Key Responsibilities:

• Greet guests, clients, and visitors; answer inquiries and direct them to appropriate destinations.
• Answer and route incoming phone calls; take messages and transfer calls as needed.
• Schedule, coordinate, and reschedule appointments; manage calendars for staff and agents.
• Perform general office tasks such as filing, faxing, emailing, scanning, and records retention.
• Data entry in Word, Excel, and other office software; maintain databases and client lists.
• Prepare agendas, notices, minutes, presentations, letters, memos, and reports for meetings and projects.
• Assist with supply orders, shipping, and inventory management.
• Support internal and external meetings, including preparation of handouts, supplies, and meals.
• Communicate regularly with agents, staff, and clients; provide excellent customer service.
• Maintain confidentiality and handle sensitive information appropriately.
• Perform other duties as assigned to support the needs of the team.

Required Skills & Qualifications:

• High school diploma or GED required; Associate’s degree or higher preferred
• 0-2 years of administrative, customer service, or receptionist experience preferred.
• Proficiency with office equipment (computer, telephone, copier, calculator) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong written, verbal, and interpersonal communication skills
• Ability to prioritize tasks, manage workflow, and meet deadlines in a fast-paced environment.
• Attention to detail, accuracy in data entry, and strong organizational skills
• Professional, client-friendly demeanor and positive, problem-solving attitude
• Ability to work independently and as part of a team; self-motivated and adaptable.
• Willingness to learn new skills and take initiative.

About Integrity