ServiceMaster Restore USA · Valley Stream, NY

Mitigation Coordinator at ServiceMaster Restore USA — Valley Stream, NY

Full-timeValley Stream, NY$60,000–$75,000/yearPosted 2026-07-17

Full job description

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

We're looking for the person who keeps every job on track from the office side.

ServiceMaster by GBS is a family-owned, white-glove restoration company serving Long Island and the greater NYC metro area. We need a Mitigation Coordinator who's a stickler for the details, builds relationships easily, and can juggle a dozen moving pieces without dropping any of them. If you like solving problems and getting results, you'll fit right in.

What you'll do

  • Answer incoming calls, log new job losses, and get jobs scheduled
  • Keep job documentation, photos, and notes accurate and organized
  • Coordinate testing, pack-out/pack-in, and other vendor and subcontractor scheduling
  • Follow up with insurance carriers and homeowners on payments and documentation
  • Work closely with the mitigation manager, project managers, and technicians to keep every job moving

What you bring:

  • 2+ years in restoration, construction, or insurance-related administration (mitigation experience a plus)
  • Strong communication skills and a professional, proactive attitude
  • Detail-oriented with excellent organizational skills in a fast-paced environment
  • Comfortable with Microsoft Office/365; familiarity with job management or estimating software (Xactimate, Symbility) a plus

What we offer:

  • $60,000–$75,000/year based on experience
  • Paid time off
  • Real opportunity for advancement — we promote from within

Family-owned. We know our people, and we invest in them. Apply today.