Veterinary Practice Manager at Alliance Animal Health — Wooster, OH

We’re Looking For:

A courteous, organized, and confident Veterinary Practice Manager to oversee daily hospital operations, team performance, client service, and administrative functions. The ideal candidate is a strong leader who can multitask, communicate effectively, and create a positive, efficient work environment.

Key Responsibilities Include:

• Lead, coach, train, and develop hospital staff; provide feedback and performance evaluations.
• Recruit, interview, onboard, schedule, and manage team members in partnership with hospital and regional leadership.
• Support employee relations, resolve conflicts, and address client concerns professionally.
• Oversee daily office operations, including scheduling, workflow, and client service.
• Manage inventory, ordering, equipment, controlled substances, and vendor relationships.
• Ensure compliance with hospital policies, OSHA, DEA/controlled substance requirements, and other applicable protocols.
• Monitor payroll for accuracy and timely submission.
• Support marketing and community outreach to promote the hospital.
• Maintain accurate patient records and ensure veterinary terminology and practitioner instructions are properly documented.
• Communicate effectively with clients regarding appointments, clinic policies, costs, and treatment instructions.
• Work closely with doctors and hospital leadership to support the practice’s goals, culture, and overall success.
• Perform other duties as assigned.

Qualifications

• Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
• knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset
• Open availability with flexibility to change hours based on hospital’s needs

*Relocation assistance may be provided for qualified candidates.

Pay Range: $55-60K annually plus incentives

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

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