Initiative Support Specialist at Softthink Solutions Inc — Washington, DC

Initiative Support Specialist Location: Remote / Washington, DC (occasional onsite support required) Work Authorization: US Citizen Experience: 5+ years

Position Overview We are seeking an Initiative Support Specialist to provide research, operational, communications, and content- development support for a federal Information Literacy Initiative. The successful candidate will assist with research and environmental scans, stakeholder engagement, digital content development, communications, documentation, and coordination with Taskforce members and subject- matter experts (SMEs).

Key Responsibilities

• Conduct environmental scans, literature reviews, and resource evaluations related to emerging

information literacy priorities.

• Assist with development of governance plans, website wireframes, mockups, and content change

requests.

• Coordinate outreach and communications with Taskforce members, SMEs, and other stakeholders.
• Prepare referral forms, guidance materials, communications, and supporting documentation.
• Draft email outreach, communications materials, and updates for technical assistance resources.
• Support development of videos, toolkits, social media campaigns, and other public-awareness materials.
• Maintain organized documentation for resource collections, Community Spotlights, and applicable

clearance processes.

• Contribute to monthly status reporting and quarterly evaluation reporting.
• Assist with qualitative research and content evaluation activities.

Required Qualifications

• Minimum 5 years of experience supporting similar projects.
• Experience supporting community-based organizations, libraries, museums, lifelong-learning programs,

or similar organizations.

• Experience conducting literature reviews, environmental scans, qualitative research, or content

evaluations.

• Experience supporting communications, public-awareness campaigns, or digital content development.
• Strong research, writing, organizational, and stakeholder-coordination skills.
• Ability to manage multiple assignments and deadlines in a collaborative environment.

Preferred Qualifications

• Education or training in social science, education, qualitative research, communications, or a related

discipline.

• Experience with information literacy, media literacy, digital literacy, or public education initiatives.
• Experience supporting federal government or public-sector programs.