Cyber Remediation Consultant Endpoint & Mobile Security at NYC IT Inc — New York, NY

We are hiring a Cyber Remediation Consultant – Endpoint & Mobile Security to provide enterprise-level technical support across 37 locations within the five boroughs of New York City, with travel required on an as-needed basis.

Experience

• Minimum 2 years’ experience working in IT Technical Support in an enterprise environment.
• Minimum 1 year experience supporting Microsoft Windows operating system.
• Minimum 1 year experience supporting mobile devices running Android or Apple iOS operating systems.
• Experience supporting Microsoft Windows, Android and iOS devices.
• Experience using ticketing systems for task assignment and resolution.

Education and Skills:

• Associate’s degree in computer science, cybersecurity engineering, information systems or related discipline.
• Expert level knowledge of Microsoft Windows, Android and Apple iOS operating systems.
• Experience installing operating system and security software on multiple computers, smartphones and other equipment.
• Understand and follow broad and complex instructions in verbal and written form.
• Comprehend technical language and to confer, analyze and communicate in an objective, lucid manner.
• Work independently and prioritize multiple tasks and adapt to needed changes.
• Preferred certifications: A+ from CompTIA.