Last Mile Site Manager at Maersk Logistics & Services USA Inc. — USA, CA
Full job description
#INDEED
About Us
We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.
We're looking for an experienced Last Mile Site Leader/Area Manager to join our team!
Candidates with Last Mile management experience are strongly preferred.
Travel is required for this role.
Essential Functions:
- Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams
- Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures
- Oversees recruiting, processing, and performance of Haulers
- Develops and maintains relations with vendors
- Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
- Interfaces with end customers to ensure effective in-home delivery for customers
- Maintains monthly operation reports that include statistics and customer service scores
- Other duties as assigned
Skills & Competencies
- Strong written and verbal communications skills
- Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to analyze technical and scientific journals as they pertain to the business and market
- Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$80k-$85k per year