Samsung Experience Consultant Lead at 2020 Companies, Inc. — Melbourne, FL

Job Type:

Regular

Work Location:

Best Buy 512 - Melbourne, FL 32904

Overview:

Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!

We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!

We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.

Day-in-the-Life as a Retail Sales Associate:

• Demonstrate, sell, and promote Samsung products to customers in Best Buy
• Ensure that consumers have the latest and most relevant product information available when making a purchase decision
• Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing

What's in it for you?

• Competitive, weekly pay
• Hourly Pay: $18.00 per hour
• Earn a bonus, paid quarterly
• Next day pay on-demand with DailyPay
• Paid training completed online, at home via computer or mobile device
• Apparel Provided
• Company provided Tablet or Phone
• Exciting work environment to showcase your customer service skills
• Share and learn with ongoing training and development
• Work an average of 32+ hours per week
• Scheduled to work during high traffic times including weekends, weekdays and some holiday’s
• Eligible for medical/dental/vision benefits
• Paid time off + paid holidays
• 401k with company match

Job Description

Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy.

Key Responsibilities:

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
• Meet or exceed personal and store sales goals on a monthly basis
• Provide excellent customer and client service through interaction with both customers and Best Buy employees
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
• Complete display resets upon request and during new product launches
• Complete daily reporting on sales performance and retail insights

Performance Measurements:

• Regular and prompt attendance
• Daily accurate reporting
• Meet or exceed established monthly/weekly sales quota/goals
• Customer/client satisfaction

Qualifications

• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience preferred
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Availability to work weekend evening and high demand retail holidays
• Ability to maintain customer confidentiality