Order Taker/F&B Cashier, In Room Dining (Casual) at AccorHotel — Kohala Coast, HI

In Room Dining is available in all 540 guest rooms & suites. Featuring signature gourmet dishes or hearty just-like-home selections. Perfect for our early-risers who crave breakfast in bed, romantic private dinners or small in-room gatherings.

What you will be doing:

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the dining outlet for our guests
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Responsible for taking orders of all drinks and food request from guest.
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
• Assist in setting up carts and trays when serves are in need.
• Order amenities on a timely basis.
• Perform opening/closing side duties as assigned and set workstation according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

Hourly Rate: $28.42 USD

Your team and working environment: Our mission is to make Food & Beverage the heart and soul of hotels by thinking like restauranteurs and delivering an experience that is excellent, relevant and authentic.

Why work for Accor?

#LI-KK2

#AlohaOrchid