Firehouse Subs · Houston, TX

Cashier / Guest Services Team Member at Firehouse Subs — Houston, TX

Full-timeHouston, TXPosted 2026-08-25
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Full job description

Benefits

  • Free uniforms
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance

Perks & Pay

  • Work in a high-tipping location

• Cash tips + credit card tips paid out on your bi-weekly paycheck

  • Earn an additional $2–$4/hour in tips (amounts may vary)

• Flexible scheduling

Shift Availability

  • Day shift
  • Full-time & part-time positions available
  • Monday–Friday, with weekends as needed

Work Environment

  • Casual dining restaurant
  • In-person position

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Paid time off
  • Paid training
  • Employee discounts
  • Flexible schedule

Position Expectations

As a Cashier/Guest Services Team Member, you will play a key role in delivering an exceptional guest experience. Responsibilities include:

  • Thriving in a fast-paced environment
  • Maintaining strong menu and product knowledge
  • Greeting guests with a friendly, welcoming attitude
  • Taking customer orders and accurately entering them into the POS system
  • Handling cash and card transactions with accuracy
  • Providing outstanding customer service by addressing questions and resolving concerns professionally
  • Assisting with food preparation and ensuring timely order delivery
  • Keeping the dining area clean, organized, and inviting
  • Working collaboratively with team members to ensure smooth operations
  • Supporting Firehouse Subs Public Safety Foundation fundraising initiatives

Our Mission

To share our passion for hearty, flavorful food, deliver heartfelt service, and support public safety.

How We Achieve It

  • Investing in our team and our community
  • Building a family-oriented culture
  • Serving high-quality, delicious subs every day

Why Join Us?

Our team members are essential to our success. From taking orders and preparing food to engaging with guests, you’ll be on the front lines of creating a great experience.

This is a fantastic opportunity to gain experience in a fast-paced, team-oriented restaurant environment. If you love providing excellent customer service and want to be part of a supportive team, we’d love to meet you.

👉 Apply today and join our crew!