Senior Client Services Specialist, Retail Services at Colliers International Florida, LLC — Orlando, FL

Make your next move an expert one.

Why Colliers?

*** This is an on-site role based at our Orlando, FL. office***

About You:

We're seeking a motivated and ambitious individual to support our top producing brokers, focusing on client relationship management, transaction coordination, and marketing content creation. You are exceptionally detail-oriented, skilled in project coordination, and passionate about commercial real estate.

In essence, you thrive in fast-paced environments, excel under pressure, task prioritization, and completion. You are self-motivated, proactive, and resourceful, with strong time management skills for multitasking. Most importantly, you seek an opportunity to advance your career in commercial real estate within a supportive team environment.

In this role, you will...

• Assist in managing the transaction process from start to finish, including the preparation of investment memoranda, client coordination, market data and research, and management of the due diligence process.
• Manage team workflow and delivery deadlines for materials both internally to team members and externally to clients.
• Assist in client events including aiding in creating events, scheduling, event flyers, and occasionally on-site support during events (some local travel may be required).
• Schedule travel for brokers including hotels and airfare.
• Partner with the team on various analytical work related to the company’s existing pipeline and deal flow.
• Create and format proposals, presentations, correspondence, RFP’s using MS Word, Excel, PowerPoint, and Adobe InDesign.
• Coordinate due diligence process among all parties in the transaction process.
• Review real estate documents (financial statements, leases, loan documents, appraisals, etc.) to verify and abstract imperative information.
• Manage the team’s CRM, ensuring client, prospect, and tenant information is accurate and current.
• Create property marketing materials including flyers, brochures, email campaigns, social media content, and listing presentations.
• Maintain and update listings across LoopNet, Crexi, CoStar, Colliers, and other marketing platforms.
• Coordinate photography, drone shoots, site plans, and other marketing assets.
• Assist with prospecting by researching expanding retailers, preparing target lists, and coordinating outreach campaigns.
• Prepare and distribute broker email campaigns and marketing announcements.

What you bring

• Bachelor’s degree in business, Marketing, Communications Real Estate, Finance, or related discipline.
• Valid real estate license in the state of Florida.
• 4 years of work experience in real state, marketing, finance, capital markets, or related industry.
• Experience using AI productivity tools (such as ChatGPT, Microsoft Copilot, or similar platforms)
• Intermediate proficiency with Adobe InDesign, Illustrator, Photoshop.
• Intermediate knowledge of Microsoft Office Suite.
• Excellent organizational, interpersonal, writing, and communication skills with ability to communicate analytical and marketing data effectively.

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