Beverage Server - Casino Service — Uncasville, CT

Position Summary:

This position is responsible for serving alcoholic and non-alcoholic beverages to guests according to department policies, procedures and steps of service.

• Responsible for the handling of payment in cash outlets, per established check tendering procedures
• Clears glassware, ashtrays and debris in assigned pit area
• Consistently applies knowledge of all legal beverage service guidelines

Secondary Duties and Responsibilities:

• Maintains a clean and sanitary work environment, according to department policies and procedures
• Advises and assists guests in beverage selections

Minimum Education and Qualifications:

• Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job

• Good written and verbal communication skills
• Strong organizational and multi-tasking skills
• Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques
• Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities
• Skills in proper tray preparation and handling
• Proficiency in ordering beverages utilizing the proper established call order
• Ability to adapt to new industry technology
• Excellent knowledge of the overall property and gaming floor
• Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures

Training Requirements:

• Outlet-specific standard operating procedures
• SMART alcohol awareness
• Established Beverage Server training and shadowing program

Physical Demands and Work Environment:

• Must be able to stand and walk large areas for an entire shift
• Must be able to bend and lift full beverage trays of up to 25 lbs.
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours

Work Shift:

Regular

.