Customer Service Representative at Airgas — La Porte, TX

R10096477 Customer Service Representative (Open)

Location:

La Porte, TX - Miller Cut-Off Rd - Retail Shop

How will you CONTRIBUTE and GROW?

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Airgas is Hiring for a Customer Service Representative in La Porte, TX!

We are looking for you!

Full Time, in office position

Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Early Access: Your benefits start after just 30 days of employment.

Recruiter: Neelam Patel / Neelam.Patel@airliquide.com

Based at the LaPorte, Texas Branch Office, the Customer Service Representative is responsible for processing telephone orders from call-in customers and associates. This role handles client requests for various products and supplies, including industrial, medical, and specialty gases, welding and safety equipment, power and hand tools, and more.

Build and sustain strong client relationships by handling inbound calls, helping customers determine their product requirements, and processing orders.

Collaborate with internal teams—including account managers, branch store operations, and distribution—to efficiently address and resolve any order conflicts.

Liaise with vendors to gather product details, verify availability, and obtain pricing information.

Ensure all necessary documentation is completed and filed accurately on a timely basis, while utilizing the computer system to input sales and quote data and research customer inquiries.

Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which apply to this position’s responsibilities.

________________________ Are you a MATCH?

Required Qualifications:

High School Diploma or the equivalent;

Minimum of two (2) years of experience in customer service and/or sales experience.

Knowledge of computer skills: documents, spreadsheets, email, etc.

Excellent customer skills

Ability to work independently and under some pressure to meet deadlines.

Preferred Qualifications:

Two (2) year degree preferred.

Knowledge of welding, gases, industrial, safety supply sales.

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Benefits

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About Airgas

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