Inside Sales Specialist - Industrial Supplies at Equipmentsharecom — Fort Worth, TX

# Build the Future with Us — EquipmentShare is Hiring a Inside Sales Specialist - Industrial Supplies

We’re hiring a Inside Sales Specialist - Industrial Supplies at our rental facility in Fort Worth, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited answering inbound phone calls, corresponding with customers via e-mails and other customer ordering portals. Timely processing of quotations and estimates, providing status updates, tracking information, processing returns and resolving return and credit requests. From time-to-time you will also be asked to assist with warehousing and fulfilment duties as well.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

### Primary Responsibilities

• Streamline order processing, adeptly manage blanket orders, quotations, and release

schedules through Company systems.

• Thoroughly review orders for availability, accuracy, and pricing discrepancies
• Promptly inform customers of shipping dates and professionally address any potential

delays

• Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
• Maintain the customer database by adding new accounts and meticulously verifying the

accuracy of existing ones.

• Respond to customer inquiries and complaints promptly and professionally, showcasing

exceptional customer service skills.

• Identify opportunities for upselling or cross-selling products and services to elevate

customer satisfaction.

• Serve as the primary point of contact for assigned accounts, cultivating trust, identifying

growth opportunities, and documenting best practices.

• Demonstrate a deep understanding of products to effectively assist customers, leveraging

comprehensive product knowledge.

• Collaborate seamlessly with team members to meet and exceed customer needs.
• Uphold the highest standards of safety in both office and warehouse environments,

ensuring strict adherence among colleagues.

• Other duties as required

### Why EquipmentShare?

### Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

### About You

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

### Skills & Qualifications

• Handle customer inquiries with a sense of urgency.
• Must be detail oriented and accurate.
• Must have strong verbal and written communication skills.
• Multitask, prioritize and manage time effectively.
• Must be dependable.
• Must be a self-starter.
• Problem Solving

### A Workplace For All

EquipmentShare is an EOE M/F/D/V.