Manager, Engineering - Dev Ops/SRE (Hybrid) at CrowdStrike, Inc. — USA - Sunnyvale, CA

About the Role

At CrowdStrike, Site Reliability Engineering (SRE) is at the forefront of ensuring the reliability and scalability of our cloud-native security platform. In this role, you'll manage a team of talented engineers, providing technical leadership on key projects and empowering them to excel in their roles.

As an SRE Manager, you will lead a team of SRE engineers ensuring the reliability, scalability, and performance of CrowdStrike's cloud-native security platform. You'll provide technical leadership and mentorship, owning both reliability engineering and software delivery pipelines - driving engineering velocity while maintaining zero tolerance for downtime in security-critical infrastructure.

What you will Do

• Define and enforce SLOs, SLIs, and error budgets across distributed systems processing millions of events per second
• Drive system reliability by blending software engineering principles with AI-driven automation, moving from reactive firefighting to proactive, automated operations
• Lead major incident response and facilitate blameless postmortems, driving systemic reliability improvements
• Own capacity planning, traffic management, and load shedding strategies for high-throughput distributed systems
• Own the end-to-end software delivery pipeline strategy — designing, building, and maintaining scalable, reliable pipelines using Jenkins, GitLab CI, and Bitbucket Pipelines
• Build and maintain observability frameworks including metrics, distributed tracing, and log aggregation across the full stack
• Champion chaos engineering and resilience validation practices for security-critical systems
• Lead and grow a high-performing SRE team, mentoring engineers and fostering a culture of continuous learning and operational excellence
• Partner with cross-functional engineering teams to embed reliability practices early in the software development lifecycle

What You'll Need

Experience & Leadership

• Proven track record of building, growing, and retaining high-performing SRE/DevOps engineering teams in a fast-paced, high-growth environment
• 10+ years of software engineering experience with significant focus on reliability engineering, platform infrastructure, and production operations at scale
• 3+ years of hands-on management experience overseeing SRE/DevOps engineering teams, including incident command and reliability ownership
• Bachelor's degree in Computer Science or related field, or equivalent work experience

Reliability Engineering

• Deep understanding of SRE principles including SLOs, SLAs, SLIs, and error budgeting strategies applied to large-scale distributed systems
• Proven experience owning reliability for high-throughput distributed systems processing millions of events per second, including capacity planning, traffic management, and load shedding strategies
• Strong incident management facilitating blameless postmortems, and driving system reliability improvements
• Demonstrated ability to build, operationalize, and maintain highly scalable, security-critical microservices-based distributed systems with zero tolerance for data loss or downtime.
• Advanced observability experience including Prometheus, Grafana, distributed tracing (Jaeger/OpenTelemetry), and large-scale log aggregation (ELK/Splunk) with a focus on building custom SLO dashboards and reliability scorecards.
• Experience owning disaster recovery strategies including backup automation, failover testing, and business continuity planning for stateful distributed systems

Platform and Delivery Engineering

• Proficiency in Python and/or Golang for automation, tooling, and platform services
• Hands-on experience designing and managing scalable software delivery pipelines using Jenkins, GitLab CI, Bitbucket Pipelines, or equivalent
• Strong proficiency in Infrastructure as Code (IaC) - Terraform, Ansible, Pulumi, or equivalent
• Familiarity with GitOps workflows using ArgoCD or Flux for managing infrastructure deployments at scale

Cloud and Big Data Exposure

• Proficiency in at least one cloud environment (AWS, Azure, GCP) with emphasis on multi-region architecture, cloud-native reliability patterns, and security-first cloud design
• Strong experience with Kubernetes at scale - managing large cluster fleets, workload orchestration, and container lifecycle management
• Familiarity with distributed data systems including relational databases (PostgreSQL), NoSQL (Cassandra), OLAP (Pinot), Indexing(OpenSearch) and real-time streaming platforms (Kafka, Flink)
• Exposure to Big Data and analytics technologies like Spark,Storm.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work CertifiedTM across the globe

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