Senior Banking Wire Operations Representative (On-Site) — USA, CA
Full job description
Who We Are
Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
What You'll Do
- Working the wire transfer system queues to keep large volumes of high dollar funds flowing quickly and accurately and in compliance with federal regulations
- Application/general ledger balancing and reconciliation
- Research and clear Fed adjustments and other out of balance conditions
- Researching and clearing customer out of balance issues
- Process incoming and outgoing ACH files and processing returns and exceptions
- Processing un-posted transactions and returned deposited items
- Processing and reconciling positive pay exceptions
- Other miscellaneous duties assigned by the Operations Supervisor
What You'll Bring:
- High School Diploma or equivalent, Bachelors preferred
- 3-5 years of experience in heavy volume wire operations required
- 4- 6 years experience in a Financial Institution or Banking operations environment preferred
- Experience using banking platform systems
- Knowledge of funds transfer payment process including but not limited to: Fedwire, SWIFT, OFAC, and general banking procedures
- Strong verbal, listening and written communication
- Ability to work effectively in a multi-task, high-volume environment
- Self-motivated and results- oriented
- High degree of patience and problem management techniques to resolve problems
- Good organizational skills with the ability to multi-task, prioritize and follow up
Pay Range: $26.88 - $35.83 Hourly
What We Offer