Client Service Representative (Hybrid - Flexible Options) — Edgewood, NY

Broadridge is Growing! We are seeking a Client Service Representative who will be responsible for managing a book of business for clients to ensure key deliverables are met, driving both business growth and client retention.

This is a Full-Time position.

Work Mode: Worked in a hybrid environment, collaborating in our Edgewood office 2-3 days per week while managing responsibilities effectively in a remote setting.

JOB RESPONSIBILITIES:

• Candidate will be working on our Client Facing team managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database. Candidate should be experienced working in a high-pressure, high-volume environment where accuracy is paramount
• Highly adaptable professional with the ability to thrive in diverse environments and engage respectfully with people of varied backgrounds and perspectives.
• Responsible for creation of financial documents and approval process using Adobe suite of software products
• Familiarity with Agile methodologies, including regular application testing throughout the development lifecycle.
• Ability and availability to perform regular application testing within an Agile development framework.
• Candidate must be computer savvy and capable of learning new software applications with relative ease
• Have Client service experience. Candidate will communicate directly with clients as well as internal departments
• Be comfortable working within a team while owning their own work
• Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
• Candidate must utilize great time management skills to handle extremely high seasonal volumes

QUALIFICATIONS

• Strong client services background.
• Excellent written and verbal communication and listening skills.
• Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
• Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.

CORE COMPENTENCIES:

• Communication
• Teamwork/Cooperation
• Client Management

FUNCTIONAL COMPENTENCIES:

• Multi-Tasking
• Time Management
• Approach to Work
• Learns From Experience
• Adobe Acrobat Pro and Adobe InDesign knowledge a plus

"Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education."

$28--$31/hr Bonus Eligible

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