Mattel · Jonestown, PA
Seasonal Trainer DTC - 2nd shift at Mattel — Jonestown, PA
Full-timeJonestown, PAPosted 2026-08-05Apply on SmartRecruiters
Full job description
- The DTC Trainer directs and facilitates training for employees both temporary, newly hired full-time, new to a department or in need of recertification, and for employees requiring help to improve their performance. The Trainer may participate in or lead a variety of training exercises.
- The Trainer communicates with trainees, teaching and explaining Mattel's values, training procedures, product handling techniques, documentation/customer service requirements, and safety guidelines which are all vital in our distribution center.
- The Trainer follows up with trainees by tracking their learning progress, making recommendations on how to improve their performance, while examining work for accuracy, neatness, and conformance to policies and procedures.
- Interacts with the Leads, Supervisors, Human Resources, and Operations Manager to evaluate and critique the DC training programs, in an effort to provide the best training and work experience possible.
- Advises the trainee’s direct Supervisor concerning individual progress to determine succession planning and employee readiness. Makes recommendations on strategies to improve performance, readiness for advancement to additional tasks, and readiness and fitness for hire.
- The Trainer will occasionally conduct formal classroom training, as well as small group training sessions on the floor.
- Ensures that all Mattel safety and security policies and procedures are followed.
- As needed the DTC trainer will conduct the work of a warehouse technician.
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!
How We Work:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Videos to watch:
The Culture at Mattel
Corporate Philanthropy