Crunch Fitness · Brockton, MA

Member Services Representative at Crunch Fitness — Brockton, MA

Full-timeBrockton, MAPosted 2026-08-20

Full job description

Do you have a Dynamic attitude? Are you self-motivated? Love early mornings?

If so - why not work at the hottest, biggest, newest gym in town!

Crunch Brockton is looking for MSR openers to join our team!

Not only do you get a FREE membership, but you also get to work in an upbeat, fun atmosphere and meet some awesome members too!

Essential Job Responsibilities:

  • Membership Sales.
  • Contact prospects VIA phone call/E-mail to promote Membership Sales.
  • Meet and exceed personal membership sales quota determined by club needs.
  • Promote and sell retail products.
  • Greet all members and guests with a smile and wish them well as they exit the club.
  • Check in all members and guests in accordance with company procedures.
  • Facilitate any messages on club software at member check-in.
  • Answer phones in courteous, helpful, professional manner.
  • Communicate special events to members and guests.
  • Maintain an atmosphere which makes members feel welcome.
  • Schedule member services, tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures.
  • Maintain a clean and organized work area.
  • Assist in all projects as delegated by club management.
  • Follow all policies and procedures in the Employee Handbook.
  • Opening and closing duties.
  • Attend any employee training meetings.