SaaS Platform Engineer at CapTech Consulting — Chicago, IL

The Opportunity:

What You’ll Do

• Act as a technical owner for a portfolio of SaaS and select on‐premises platforms supporting CapTech employees
• Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight
• Design, implement, and continuously improve application configurations, integrations, and access models
• Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes
• Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot)
• Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns
• Partner with Security and IT Leadership to enforce least‐privilege access, governance controls, and audit readiness
• Influence change management practices aligned with ITIL, balancing agility and stability
• Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions

Experience & Expertise:

• Experience supporting and administering complex cloud-based SaaS environments in professional or enterprise settings
• Demonstrated ability to operate as a trusted technical advisor and escalation point
• Experience administering:
• Microsoft 365 (including Entra ID, Power Platform, Intune, and Copilot)
• Azure, AWS, and Google Cloud Platform
• Platform configurations across a diverse portfolio of SaaS solutions
• Strong PowerShell scripting skills
• Comfort working in macOS and Windows CLI environments
• Understanding of identity, authentication, and authorization models
• Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions

Mindset & Approach:

• Customer-focused, but systems-minded—you fix root causes, not just symptoms
• Comfortable operating with autonomy and accountability
• Curious about AI, automation, and emerging tools—and pragmatic about applying them responsibly
• Strong communicator who can engage effectively with both technical and non-technical stakeholders

• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness