Customer Service Rep (5264)1186 NW 54th St at Domino's — Miami, FL

Join our dynamic team as a Customer Service Representative in Miami, United States! We're looking for a friendly and empathetic individual to be the face of our company, providing exceptional support to our valued customers.

• Answer incoming customer calls, emails, and chat messages promptly and professionally
• Resolve customer inquiries, complaints, and issues with patience and understanding
• Process orders, refunds, and exchanges accurately and efficiently
• Maintain up-to-date knowledge of products, services, and company policies
• Collaborate with other departments to ensure customer satisfaction
• Document customer interactions and update account information in our database
• Identify and escalate complex issues to appropriate teams when necessary
• Participate in ongoing training to improve customer service skills and product knowledge
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Customer-focused mindset with a passion for helping others
• Proficiency in basic computer applications and typing
• Ability to multitask and prioritize in a fast-paced environment
• Patience and empathy when dealing with challenging situations
• High school diploma or equivalent
• Previous customer service experience preferred
• Bilingual skills (English/Spanish) a plus in the Miami area

Standing

Walking

For short distances for short durations

Sitting

Lifting

Carrying

Pushing

Trays may also be pulled.

Climbing

Stooping/Bending

Crouching/Squatting

Reaching

Driving

Machines, Tools, Equipment, Work Aids

Driving Specific Job Duties

Deliver flyers and door hangers.

Requires