Field Social Services Worker - Specialized Family Services Program at A & Associates — Virginia Beach, VA

COMPANY OVERVIEW

POSITION SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct scheduled field and community-based visits throughout an assigned geographic territory.
• Meet professionally with individuals and families in residential and community settings.
• Gather, verify, and document information in accordance with established program protocols.
• Observe and document circumstances related to the health, safety, and general welfare of assigned individuals.
• Identify and appropriately report potential concerns in accordance with established procedures.
• Maintain professional boundaries while demonstrating empathy, cultural awareness, and respect.
• Conduct follow-up activities and maintain appropriate communication with program participants and designated stakeholders.
• Prepare clear, objective, detailed, and timely electronic case notes and field reports.
• Maintain complete, accurate, and confidential case documentation.
• Utilize mobile devices, electronic case-management systems, and web-based applications to document field activities.
• Manage an assigned workload while meeting required visit, documentation, and reporting deadlines.
• Protect confidential and sensitive information at all times.
• Follow all applicable federal, state, client, program, and A & Associates policies and procedures.
• Participate in required training, meetings, and continuing program instruction.
• Travel to other geographic areas for temporary assignments when operationally required.
• Perform other related duties consistent with the position.

WHO WE ARE LOOKING FOR

MINIMUM QUALIFICATIONS

• High school diploma or GED required.
• Valid driver's license with an acceptable driving record.
• Reliable personal transportation and the ability to travel independently throughout an assigned territory.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication skills.
• Ability to prepare accurate, objective, and detailed documentation.
• Strong organizational, time-management, and follow-through skills.
• Ability to work independently with limited direct supervision.
• Ability to interact professionally and respectfully with individuals and families from diverse backgrounds.
• Ability to handle confidential and sensitive information appropriately.
• Proficiency with Microsoft Office, smartphones, tablets, and web-based applications.
• Ability and willingness to satisfy all required federal and company screening requirements.

PREFERRED QUALIFICATIONS

• Associate's or bachelor's degree in Social Work, Human Services, Psychology, Sociology, Behavioral Health, Criminal Justice, Family Studies, Healthcare, Education, Counseling, or a related field.
• Previous experience in social services, case management, family services, community outreach, behavioral health, child or family support, healthcare, education, or a related human-services environment.
• Experience conducting home visits, field visits, community assessments, wellness checks, or client interviews.
• Experience working with children, families, vulnerable populations, or culturally diverse communities.
• Experience maintaining case files, case notes, assessments, or other confidential documentation.
• Experience working with a government agency, government contractor, nonprofit organization, or government-funded community program.
• Bilingual or multilingual communication skills are highly desirable.
• Previous federal background investigation, suitability determination, or security clearance is a plus.

TRAVEL REQUIREMENTS

Travel requirements may include:

• Daily travel to multiple field locations.
• Local and regional travel throughout the assigned state or service territory.
• Temporary assignments in surrounding geographic areas.
• Occasional out-of-state travel based on operational needs.
• Occasional overnight travel.
• Independent management of daily field schedules, appointments, travel routes, and reporting deadlines.

FEDERAL SCREENING REQUIREMENTS

Screening may include, as applicable:

• Criminal background investigation.
• Employment and education verification.
• Identity and eligibility verification.
• Fingerprinting.
• Driving-record review.
• Federal personnel security or suitability review.
• Other program-specific screening requirements.

PHYSICAL REQUIREMENTS

WORK SCHEDULE

COMPENSATION AND TRAVEL

EQUAL EMPLOYMENT OPPORTUNITY

IMPORTANT APPLICANT NOTICE