Director of Maintenance/Acquisitions at Pelican Realty Capital — Raleigh, NC

We are seeking an experienced, hands-on Director of Maintenance & Acquisitions to oversee all aspects of residential property maintenance, renovations, construction projects, and new property acquisitions. This leadership position is responsible for managing maintenance operations, coordinating renovation projects, supervising in-house staff and outside vendors, ensuring quality standards, and assisting with the evaluation and acquisition of new investment properties.

The ideal candidate is highly organized, self-motivated, experienced in residential construction and property maintenance, and comfortable balancing field operations with office and computer-based responsibilities.

Key Responsibilities

Maintenance & Construction Management

• Serve as the primary point of contact for all maintenance requests and renovation projects.
• Manage and prioritize all work orders from start to completion.
• Schedule and coordinate daily assignments for all in-house maintenance personnel.
• Monitor project progress and follow up to ensure timely completion.
• Perform regular inspections of completed work to ensure company quality standards are met.
• Supervise residential renovation and construction projects.
• Coordinate with property managers to minimize disruptions during occupied-property work.

Vendor Management

• Solicit, review, and compare bids from contractors and vendors.
• Select vendors based on quality, pricing, scheduling, and performance.
• Maintain relationships with contractors and service providers.
• Verify vendor insurance coverage, licensing, and required background checks before work begins.
• Monitor vendor performance and ensure compliance with company standards.

Property Inspections & Quality Control

• Conduct routine inspections of occupied and vacant properties.
• Identify maintenance needs and renovation opportunities.
• Ensure all work complies with applicable building codes and company expectations.
• Assist with punch lists and final project walkthroughs.

Property Acquisitions

• Participate in evaluating prospective residential investment properties.
• Conduct property inspections to determine renovation scope.
• Prepare renovation budgets and cost estimates.
• Build and analyze acquisition models using Microsoft Excel.
• Assist ownership with determining purchase values and preparing offers on prospective acquisitions.
• Coordinate due diligence activities during the acquisition process.

Property Management Support

• Assist property managers with on-site leasing showings as needed.
• Provide exceptional customer service to current residents.
• Help resolve maintenance-related tenant concerns professionally and efficiently.

Administrative Responsibilities

• Order and manage maintenance materials and construction supplies.
• Coordinate permitting and inspections with local municipalities.
• Maintain accurate documentation of work orders within property management software.
• Upload detailed notes, photographs, invoices, and project updates.
• Track project budgets and expenses.
• Maintain organized project files and vendor documentation.

Qualifications

Required Experience

• Minimum of 5 years of experience managing residential maintenance, construction, or renovation projects.
• Experience supervising multiple job sites simultaneously.
• Experience managing in-house maintenance teams and subcontractors.
• Knowledge of residential construction methods and repair practices.
• Experience obtaining permits and coordinating inspections.
• Experience preparing contractor bid packages and evaluating proposals.
• Experience with budgeting renovation projects.
• Proficiency in Microsoft Excel and other computer applications.
• Experience using property management or maintenance management software.

Preferred Experience

• Residential property management experience.
• Real estate investment or acquisitions experience.
• Experience evaluating renovation costs for investment properties.

Skills & Abilities

• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Ability to prioritize multiple projects in a fast-paced environment.
• Strong communication and customer service skills.
• Ability to negotiate effectively with vendors and contractors.
• Detail-oriented with strong documentation skills.
• Ability to identify construction defects and ensure quality workmanship.
• Comfortable working both in the field and in an office environment.
• Strong problem-solving and decision-making abilities.

Physical Requirements

• Must be able to lift and carry at least 50 pounds.
• Must be willing to transport and carry maintenance materials and supplies to properties.
• Must be capable of performing light maintenance and repair work when needed.
• Ability to climb stairs, walk job sites, and inspect properties.
• Ability to work both indoors and outdoors in varying weather conditions.

Additional Re