Carnegie Mellon University · Pittsburgh, PA

Sr. Network Operations Engineer - Computing Services at Carnegie Mellon University — Pittsburgh, PA

Full-timePittsburgh, PAPosted 2026-07-21Apply on Workday
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Full job description

The Computing Services central IT department provides services that have a strategic impact on university goals. We make service decisions based on interaction and valuable input from colleagues engaged in the education, research, and administration efforts of the university. We are a learning organization and approach successes and mistakes as a learning experience to continually cultivate a culture of intelligent risk taking. We want to hire versatile team members who are inspired and passionate about their work. Join us and be part of a team committed to excellence, innovation, diversity, team and individual growth.

CMU’s Computing Services department is searching for a Sr. Network Operations Engineer. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by being responsible or deployment, configuration, maintenance and monitoring of LAN and WAN networks. Monitors network security and connectivity. Gathers information to evaluate network performance, troubleshoots network problems, identifies user needs and determines network requirements.

  • Deploys, configures, manages and monitors Local Area and Wide Area Networks. This includes deploying and supporting network technologies and services such as routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP and VPN. Monitors network security and connectivity.
  • Gathers information to evaluate network performance, identify user needs and determines network requirements.
  • Maintains accurate and updated documentation.
  • Responds to tier 3 support requests regarding network issues; troubleshoots and determines resolution for network issues
  • Other duties as assigned.

Qualifications

  • Bachelor’s Degree in Computing Engineering or Computer Science
  • Strong Analytical Skills
  • Strong Organization and Planning Skills
  • Strong Problem-Solving and Reasoning Skills
  • 3-5 Years of Network Administration Experience
  • 3-5 Years of Network Deployment and Support Experience
  • 3-5 Years of Network Security Administration Experience

Certifications:

  • CCNP - Cisco Certified Network Professional - Cisco Systems Inc.

Requirements

  • Successful background check

Location

Pittsburgh, PAJob Function

NetworkingPosition Type

Staff – RegularFull Time/Part time

Full timePay Basis

SalaryMore Information:

  • Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.
  • Click here to view a listing of employee benefits
  • Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
  • Statement of Assurance