Operations Manager at Guest Services Inc — Dania Beach, FL

Compensation Amount:

55,000.00 USD Annual

Job Summary:

Operate and oversee the Unit daily operations so as to maximize net profit and personnel potential while operating within the confines of company policy.

Job Description

ESSENTIAL FUNCTIONS

• Direct management staff at the unit in the areas of marina, lodge, restaurant, retail, employee housing, and campground operations
• Maintain a positive environment
• Maximize utilization of all revenue generating venues
• Ensure all record keeping and reporting is kept accurate and current.
• Communicate and maintain a positive working relationship with all our partners i.e. Park Service, vendors, etc.
• Maintain a customer service program dedicated to exceptional customer service
• Maintain compliance with contract obligations or regulatory requirements
• Maintain a competent staff through sound hiring practices and a comprehensive program for communication of goals and practices, and performance evaluations
• Direct management staff to assure a safe and attractive environment for guests and employees
• Participate in all functions and activities regarding marina operations, campground, Retail, lodging, and food & beverage operations to evaluate processes, procedures and staffing for “Best Practices” and efficiencies for improvement
• All other duties as assigned

SKILL AND KNOWLEDGE REQUIREMENTS

• Working knowledge of computer systems and programs, POS systems, and hospitality operations
• Excellent customer service and employee relations skills

PHYSICAL REQUIREMENTS

• Standing for short and long periods of time
• Sitting for long and short periods of time
• Working in hot, humid, and buggy conditions
• Lifting up to 50 pounds
• Bending
• Walking
• Stooping
• Driving golf cart/gator

EQUIPMENT USED

• Vessels
• Computer
• Vehicles
• PPE's
• Cleaning Equipment
• POS Systems