Operations Coordinator - Waterworks at Ferguson Enterprises, LLC — Chantilly, VA

Job Posting:

Job Function and Responsibilities:

The Operations job family leads all the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups.

Areas of Impact:

Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions.

Problem solving:

Problems and issues faced are routine and solutions are clear. Follows a well-established and familiar set of job activities and/or job process to solve a problem.

Schedule: Monday through Friday, 7:00 AM to 4:00 PM and some overtime as needed

Job duties:

• Act within the scope of established objectives and policies to accomplish assigned goals
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
• Facilitate customer credit memos with accuracy based on company guidelines
• Work WMS Variance and Cycle Count Reconciliation
• Develop or implement quality control programs
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing
• Oversee the facilities of the operation to provide a safe and well-maintained work environment
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
• Participates in associate meetings and communicates any concerns to management

Qualifications and requirements:

• 1 - 3 years Ferguson experience is preferred
• 1 - 3 years sales experience is preferred
• Strong attention to detail and accuracy
• Self-motivated/goal oriented
• Ability to effectively multi-task
• Organization and time management skills
• Excellent decision making and communication skills
• Knowledge of Trilogie and Microsoft Excel a plus
• Knowledge of WMS/HighJump preferred but not required
• Ability to handle stress
• Team player with good attitude
• Understands importance of customer service
• Willingness to help in other areas, besides operations, when needed

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Pay Range:

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$20.93 - $29.27-

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