Dental365 · Plymouth, MA

Dental Front Desk Coordinator at Dental365 — Plymouth, MA

Full-timePlymouth, MAPosted 2026-07-31Apply on Greenhouse

Full job description

### At Dental365, our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

### OUR PRACTICE:

Plymouth Dental Group 1 Scobee Circle, 2A, Plymouth, MA 02360

### HIRING SCHEDULE:

  • Monday: 7:45am - 5:00pm
  • Tuesday: 7:45am - 5:00pm
  • Wednesday: 7:45am - 5:00pm
  • Thursday: 7:00am - 4:00pm

### RESPONSIBILITIES:

  • Warmly greet and welcome patients with a high level of concierge care.
  • Answering phones promptly and responding to messages.
  • Managing schedules - input and confirm patient appointments.
  • Entering in new patient records and updating ledgers with precision (Denticon).
  • Collect co-payments and verify insurance eligibility (PPO/FFS).
  • Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
  • Assist with various office duties as directed by the Practice Manager.

### QUALIFICATIONS:

  • Prior dental experience is required.
  • A resume showcasing a consistent and stable employment history.
  • Exceptional organizational skills to manage multiple tasks efficiently.
  • Flexibility to adapt to varying schedules as required.
  • Strong interpersonal communication skills.

### OUR BENEFITS:

  • Generous Compensation: We invest in the best and are competitive in our salary offers.
  • Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
  • 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
  • Generous Paid-Time Off: Accrue up to 3 weeks,

Required skills

  • monday.com
  • billing
  • communication