Dental365 · Plymouth, MA
Dental Front Desk Coordinator at Dental365 — Plymouth, MA
Full-timePlymouth, MAPosted 2026-07-31Apply on Greenhouse
Full job description
### At Dental365, our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.
### OUR PRACTICE:
Plymouth Dental Group 1 Scobee Circle, 2A, Plymouth, MA 02360
### HIRING SCHEDULE:
- Monday: 7:45am - 5:00pm
- Tuesday: 7:45am - 5:00pm
- Wednesday: 7:45am - 5:00pm
- Thursday: 7:00am - 4:00pm
### RESPONSIBILITIES:
- Warmly greet and welcome patients with a high level of concierge care.
- Answering phones promptly and responding to messages.
- Managing schedules - input and confirm patient appointments.
- Entering in new patient records and updating ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
### QUALIFICATIONS:
- Prior dental experience is required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
### OUR BENEFITS:
- Generous Compensation: We invest in the best and are competitive in our salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
- Generous Paid-Time Off: Accrue up to 3 weeks,
Required skills
- monday.com
- billing
- communication