Inplant Manager (Sheetfed Ink) at INX International Ink Co. — Indianapolis, IN

We are seeking an Inplant Manager to work at our customer's site. This person will serve as a liaison between INX and the customer and will be responsible for many functions, including maintaining INX's on-site ink room and making ink. As an Inplant Manager, you will be responsible for:

• Performing technical service, color matching, ink production and dispensing ink
• Manufacturing batches of ink up to 150 lbs
• Performing Quality Control tests on site-manufactured batches
• Inventory management and monthly consignment counts
• Maintaining customer satisfaction by superior service
• Maintaining sound relations with customers
• Ensuring that the INX representative understands any technical problems encountered by customer, resolving them immediately and documenting appropriately
• Directing, coordinating, and planning the activities of INX Inplant Technicians
• Communicating and training all INX Inplant Techs on operational procedures, assuring they are understood and implemented when applicable
• Providing continued operational support and conducting inplant quality audits

• Have a high school diploma or GED equivalent
• Demonstrate excellent verbal, written, reading comprehension and math skills
• Demonstrate proficiency with Microsoft Suite programs and other computer skills
• Have 2 to 5 years in the ink industry, plus 1 to 3 years supervisory experience
• Perform technical service
• Be able to match colors effectively and pass a color vision test
• Manufacture batches of ink under 100 lbs
• Perform Quality Control on incoming and on-site manufactured ink batches
• Be responsible for inventory management, record-keeping and housekeeping

• Previous lab, in-plant or warehouse experience
• Customer service skills