Manager, Product Management - Servicing & Core Modernization at Capital_One — New York, NY

Manager, Product Management - Servicing & Core Modernization

About the Role

Reporting to the Sr. Manager, this Manager-level PM will be the hands-on lead driving the day-to-day execution of migrating to a modernized core platform. They will work at the platform level across Channels, Shared Services, and Servicing Strategy to translate architectural trade-offs into actionable requirements.

The role requires a deep understanding of product delivery and technical dependencies. They will be responsible for:

• Bridging the gap between the Core program vision and the technical reality for our 5 platforms and 3 tenants.
• Managing the product backlog and scoping for specific workstreams to ensure we meet critical 'Day 1' and 'Day 2' milestones.
• Partnering with Tech Leads and Product Owners to resolve data gaps, finalize solutioning, and ensure operational readiness for our agents and customers.

Capital One Product Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products