Sales Administrator at Pye-Barker Fire & Safety, LLC — North Charleston, SC

This position is responsible for providing administrative support to the sales team. This role assists with all sales-related duties including coordinating sales team activities, account maintenance, reporting, managing sales leads and documents. Contribute to high level customer service and help drive revenue targets.

Essential Duties & Responsibilities:

• Process new customer contracts and establish customer accounts and job records within the Sedona and Rapid Systems.
• Process customer payments accurately and in accordance with company policies and procedures.
• Provide administrative support to the sales team.
• Process customer orders via phone, email and/or online order forms.
• Maintain and manage customer portals, including account setup, updates, documentation and ongoing account maintenance.
• Support customer onboarding by ensuring accurate account information, documentation, and system records.
• Maintain monthly, quarterly, and annual sales reports for management.
• Communicate significant customer concerns to sales lead and management.
• Work with team members to reach sales goals.
• Maintain current knowledge of the business product offerings.
• Assist with tracking all sales process.
• Perform other duties assigned by management.

Education/Qualification:

• A high school education or equivalent required.
• Minimum of 1 year working as an administrative assistant or support agent.
• Proficiency in Microsoft Office Suite and CRM platforms.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent verbal and written communication skills.
• Highly organized and detailed oriented.
• Experience in office setting

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Benefits and Perks:

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees