LAM Lennar Associates Mgmt LLC · Plymouth, MN

In-Office Customer Care Rep at LAM Lennar Associates Mgmt LLC — Plymouth, MN

Full-timePlymouth, MN$19.15–$34/hourPosted 2026-07-24Apply on Workday
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Full job description

# Customer Care Representative

We are Lennar

The Customer Care Representative at Lennar is a critical link between homebuyers and trade partners to conduct final orientations, diagnose, schedule and complete warranty service work. The position requires maintaining positive homeowner relations, coordinating repair work, and ensuring satisfaction with the services provided.

  • A career with purpose.
  • A career built on making dreams come true.
  • A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

  • Schedule and oversee repairs, ensuring completion within specified timeframes.
  • Maintain service request logs and documentation of all work performed.
  • Evaluate performance of trade partners and materials, reporting back to management.
  • Participate in department meetings and emergency on-call rotation schedules.

Requirements

  • High school diploma or GED; Associate’s degree or equivalent is preferred.
  • 1-3 years of experience in residential customer service or construction field preferred.
  • Valid driver’s license with a good driving record
  • Strong communication, organizational and time- management skills

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 50 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. Able to drive a vehicle.

#LI-CC1

  • This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.15 - $34, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.

  • This position may be eligible for bonuses.
  • This position may be eligible for commissions.
  • This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.

Life at Lennar