Account Manager - Influencer Marketing at Later — Remote

## About the Role

Later is seeking an Account Manager to act as a trusted advisor and strategic partner to our customers. In this role, you’ll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value.

You’ll combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you’ll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later’s product and service roadmap. This is a high-impact role at the center of our customer experience.

## What You’ll be doing:

### Strategy

• Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.

• Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.

• Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy.

### Technical / Execution

• Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.

• Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.

• Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.

### Team / Collaboration

• Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.

• Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.

• Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.

### Research / Best Practices

• Analyze campaign performance data to generate actionable insights for customers and internal teams.

• Identify risks and opportunities early, providing proactive solutions to drive stronger results.

• Contribute to evolving best practices as the influencer marketing industry and Later’s platform capabilities grow.

## What Success Looks Like

• Customers view you as a trusted advisor who drives measurable ROI and long-term growth.

• Campaigns are delivered on time, on budget, and above expectations.

• Renewal and expansion rates across your book of business exceed targets.

• Coordinators and Co-Ops under your guidance grow in performance and confidence.

• Later is recognized internally and externally for best-in-class client services in influencer marketing.

## What You Bring

• 3–5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred.

• Proven success acting as a strategic advisor, delivering recommendations that map to client business goals.

• Strong project management skills, with the ability to balance multiple accounts and priorities.

• Excellent communication, relationship management, and presentation skills.

• Analytical mindset, able to interpret data and translate insights into action.

• Experience mentoring or coaching junior team members.

• High integrity, empathy, and a strong customer-first mindset.

• Expertise with influencer or marketing platforms; ability to become an expert in the Later InfluenceTM platform.

• Language skills: Spanish-speaking

## How You Work

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

## Our approach to compensation:

Salary Range:

$90,000-105,000 OTE

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits.

#LI-Hybrid

## Where we work:

We are committed to creating a diverse environment and are proud to be an equal opportunity empl