Senior Manager, Operational Accounting at Copart, Inc — Dallas, TX

About the Role

The Senior Manager, Operational Accounting is a high-impact leadership role responsible for improving the quality, scalability, and execution of key operational accounting processes.

This role is ideal for a process-oriented people leader who enjoys building structure, improving quality, mentoring others, and solving operational problems through better workflows, clearer accountability, and stronger cross-functional partnership.

The Senior Manager will serve as a key extension of the Director, translating strategic priorities into clear operating plans, sequencing initiatives, establishing accountability, and ensuring the team is focused on the highest-value work.

This is an in-office leadership role requiring strong daily visibility, hands-on coaching, and close partnership with cross-functional stakeholders.

Scope of Responsibility

This role provides leadership across a large, high-volume operational accounting function supporting seller billing and receivables. The Senior Manager will oversee approximately 35+ team members across the U.S. and limited offshore support resources.

The function supports a complex seller receivables portfolio, including approximately 1,700 seller codes with open balances. The team operates in a transaction-heavy environment involving seller billing quality, billing exception review, payment application, seller payments, collections, ticketing queues, internal billing systems, third-party billing platforms, and cross-functional issue resolution with Operations, Sales, Technology, and General Ledger Accounting.

What You’ll Do

Lead and Develop the Team

• Provide leadership, coaching, and direction to the Seller A/R Manager, Billing team, and related support resources.
• Establish sequencing and focus across multiple initiatives so the team is consistently working on the right priorities in the right order.
• Assess team structure, capacity, skill sets, and role alignment to ensure the right people are in the right roles.
• Identify resource gaps, training needs, process constraints, and opportunities to improve team effectiveness.
• Build a culture of quality, ownership, continuous improvement, and proactive issue resolution.

Strengthen Seller Billing Quality

• Oversee billing operations focused on identifying, reviewing, correcting, and preventing seller billing errors.
• Partner with Operations and Sales to understand seller-specific billing issues, operational practices, and business requirements.
• Work with Technology to define billing exception rules, criteria, and logic that identify potential billing errors for review.
• Ensure billing exceptions are reviewed timely, corrected accurately, and supported by appropriate documentation.
• Evaluate exception trends to identify root causes, reduce recurring errors, and improve upstream processes.
• Develop and mature processes for reconciling third-party billing systems to internal systems, particularly for business lines that bill outside core internal platforms.
• Improve visibility into billing quality, exception volume, correction trends, and unresolved process issues.

Oversee Seller Receivables Execution

• Provide oversight, direction, and escalation support to the Seller A/R Manager, who is responsible for proceeds payments, payment application, collections, and aging management.
• Monitor performance, backlog, aging, issue resolution, and process health across seller receivables activities.
• Partner with the Seller A/R Manager to resolve complex issues, remove roadblocks, and strengthen daily operating discipline.
• Support consistent communication, prioritization, and follow-through across seller receivables and billing teams.

Drive Process Improvement, Data Visibility, and Technology Enablement

• Use data, reporting, ticketing queues, internal billing systems, third-party billing platforms, and other tools to identify operational issues and improvement opportunities.
• Leverage AI where it adds value to process improvement, exception review, data analysis, quality control, or operational visibility.
• Partner with Technology and business stakeholders to improve billing exception logic, workflow design, reporting, and system-supported processes.
• Identify opportunities to reduce manual work, improve accuracy, and create more scalable operating processes.
• Ensure processes are well-documented, consistently executed, and periodically reviewed for effectiveness.

What We’re Looking For

• Bachelor’s degree in Accounting, Finance, Business Administration, Operations, or a related field preferred.
• Significant experience in billing, receivables, accounting operations, financial operations, revenue operations, process improvement, or a similarly complex transactional environment.
• Prior leadership experience required, including experience leading managers, leads, or large operational teams.
• Demonstrated ability to improve processes, build structure, and drive accountability in a high-volume environment.
• Strong analytical skills with the ability to identify trends, diagnose root causes, and convert findings into practical action plans.
• Experience working cross-functionally with Operations, Sales, Technology, Accounting, or similar business partners.
• Experience using AI, automation, data analysis, or reporting tools to improve business processes preferred.

Benefits Summary:

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts

Along with many other employee benefits. #LI-KK1

• E-verify Participation
• Right to Work