Dragonfly Cashier at Valor Hospitality - The Lodge at Gulf State Park — The Lodge at Gulf State Park, AL

COMPANY OVERVIEW

POSITION PROFILE

Receive, record, and expedite all in orders while ensuring quality service, guest satisfaction and the achievement / maintenance of property standards and profit maximization.

ESSENTIAL RESPONSIBILTIES

• Take orders and payment for outlet specific orders communicating with guest daily specials, in accordance with policies and procedures to ensure top quality guest service.
• Process guest checks and perform all cash handling responsibilities in accordance with hotel policies and procedures.
• Complete all shift side work as outlined in the hotel's operating policies and procedures.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor.
• Check with guest to ensure that they are enjoying their meals and take action to correct any problems.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
• Report all communications to immediate shift supervisor.

• High school education or equivalent experience.
• Three - Six months in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Able to read, speak and understand English. to management, staff and guests. Tips Certification required.
• Communicate information and hotel services

PHYSICAL DEMANDS

• Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time.
• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement