Mountainwarehouse · Remote

Customer Care Advisor - Night Team - Full-Time at Mountainwarehouse — Remote

Full-timeRemotePosted 2026-08-04

Full job description

Location: Remote (UK or Ireland) Fixed Term: 21st September 2026 - 10th January 2027 Hours: Full-Time | 40 Hours within:

  • Monday 10pm - 6.30am, Sunday 10pm - 6.30am
  • Thursday 10pm - 6.30am, Sunday 10pm - 6.30am

Are you passionate about delivering exceptional customer service? Join Mountain Warehouse, a growing global brand, as we continue our mission to make the outdoors accessible for everyone. We're looking for a friendly and motivated, Customer Care Advisor to join our vibrant, remote team.

About the Role

Reporting to the Customer Care Team Leader, you'll play a vital part in creating outstanding experiences for our customers—before, during, and after their purchase, whether online or in-store. This is a full-time remote position suited to someone who loves solving problems, working as part of a team, and making a positive impact in every customer interaction.