Compliance Associate at Lendable — Remote
Full job description
## About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
## Join us if you want to
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
## About the role
As Compliance Associate, you'll join Zendable's US Compliance department in a role that supports two primary functions: supporting Legal & Compliance (L&C) leadership on cross-functional projects, and partnering with the Compliance Management System (CMS) team on program oversight. You’ll be primarily responsible for project managing strategic initiatives for L&C leadership and supporting the day-to-day rigor of the CMS — policies and procedures, training, monitoring and testing, complaints and issues management, and audits.
This is a role for someone who moves fast, thinks in systems, and is comfortable being the person who keeps a dozen moving pieces on track without losing sight of the regulatory details that matter. You'll bring an AI-first mentality to how you work, looking for ways to use tools and automation to move faster and surface insights that a manual process would miss.
You'll work closely with the CMS team as well as stakeholders across Legal, Risk, Product, and Zendable's bank partners.
## Your objectives in this role
- Deliver a well-organized, well-documented portfolio of L&C projects that move at the pace the business needs
- Help maintain a CMS that meets regulatory expectations and stands up to bank partner and examiner scrutiny
- Support audits and exams with organized, audit-ready evidence and responsive project management
- Bring an AI-first mindset that uses automation as a first instinct, not an afterthought
## How you'll impact those objectives
- Own project plans, timelines, and status tracking for L&C leadership's strategic initiatives
- Translate ambiguous or evolving priorities into clear workstreams, owners, and deadlines
- Prepare leadership-ready updates, briefing materials, and meeting agendas
- Identify bottlenecks before they become blockers and drive a sense of urgency across stakeholders
- Compliance Program Support
- Support the maintenance and periodic review of policies and procedures and compliance training, ensuring they reflect current regulatory requirements and business practices
- Assist in executing the monitoring and testing calendar, documenting findings, and tracking remediation to closure
- Support complaints and issues management, analyzing data to spot trends and recurring root causes
- Prepare documentation and coordinate logistics for internal and external audits and exams
- Use AI tools to accelerate document review, data analysis, and reporting wherever it creates a genuine efficiency gain
## What you need to succeed in this role
- Experience in a compliance, risk, or regulatory project/program management role within a fintech/bank partnership environment
- Hands-on experience with Jira and Confluence for compliance program tracking and documentation
- Familiarity with bank partnership management, including working across compliance requirements set by partner banks
- Solid knowledge of US financial services regulations (e.g., UDAAP, TILA, ECOA, FCRA, BSA/AML, GLBA, as applicable to the business)
- Sharp analytical skills with strong attention to detail and the ability to interpret data and spot patterns
- A genuine sense of urgency and a bias toward action
- An AI-first mentality — comfortable evaluating and adopting AI tools to work smarter and faster
- Excellent written and verbal communication, with the ability to work across leadership, subject-matter experts, and external partners
## Interview process
- Screening stage: 30 minute Interview with the Talent Partner + 15 minute online Cognitive Assessment
- 45 minute Hiring manager Interview: Head of US Cards Compliance
- Interviews with Legal and Compliance Team
- 30 minute: Compliance Control Manager
- 30 minute: Deputy General Counsel
- 30 minute: Final stage interview with US General Counsel
## Life at Lendable
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
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Required skills
- communication
- machine learning
- project management
- cross-functional
- confluence
- artificial intelligence
- jira
- logistics