HR Generalist at Helpful Hearts Health Services Inc — Owings Mills, MD

Benefits

• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development

Helpful Hearts Health Services (HHHS) Location: In- Person, Owings Mils 21117 Employment Type: Full-Time Department: Human Resources

Key Responsibilities

• Manage the employee lifecycle from recruitment and hiring through separation.
• Coordinate background checks, employment verifications, references, and required pre-employment documentation.
• Maintain accurate and confidential personnel files.
• Process Payroll.
• Track required staff training and ensure employees remain current with applicable training requirements.
• Support compliance with Maryland DDA regulations, policies, and provider requirements as they relate to employees and personnel documentation.
• Maintain documentation necessary for DDA surveys, audits, reviews, and compliance monitoring.
• Ensure employee files contain required documentation and identify missing or expired items.
• Coordinate new-hire orientation and required staff training.
• Maintain employee training records and assist with staff compliance tracking.
• Work closely with the Quality Enhancement and Compliance Director, Program Directors, Program Coordinators, and other leadership staff regarding personnel and compliance matters.
• Support employee performance evaluations and performance improvement processes.
• Assist management with disciplinary actions, corrective action plans, and employee relations matters.
• Address employee questions and concerns professionally and confidentially.
• Participate in internal personnel-file audits and compliance reviews.
• Assist with updating HR policies, procedures, forms, and employee handbooks.
• Promote a positive, professional, respectful, and person-centered workplace culture.
• Maintain strict confidentiality of employees and organizational information.
• Perform other HR duties as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 2+ years of Human Resources experience preferred.
• Previous experience with a Maryland DDA provider agency strongly preferred.
• Knowledge of Maryland employment requirements and HR best practices.
• Familiarity with DDA personnel, training, and compliance requirements.
• Experience maintaining confidential personnel files and compliance documentation.
• Strong organizational and record-keeping skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office and HRIS systems.
• Ability to work independently and collaborate with leadership.
• Strong professional judgment and ability to handle confidential employee matters.

Ideal Candidate

The ideal candidate is someone who is HR-focused, compliance-minded, organized, approachable, and familiar with the Maryland DDA environment. They understand that strong HR practices are essential to maintaining a qualified workforce and providing safe, high-quality services to the participants HHHS supports.

What HHHS Offers

• Competitive salary
• Professional and supportive work environment
• Opportunities for professional development
• Training and career growth opportunities
• Meaningful work supporting participants with developmental disabilities

Helpful Hearts Health Services is an Equal Opportunity Employer.

Join HHHS and help us build a strong, compliant, and caring workforce that makes a difference every day. ❤️